Job Description

The Saskatchewan Roughriders invite you to join the Team! The Rider Store in Mosaic Stadium are now scouting for the next enthusiastic and energetic team players. We are currently hiring for Retail Associates to work part-time, including all home games.

This position will report to the Retail Store Manager, Mosaic Stadium and will provide outstanding customer service through the sales of retail merchandise at their assigned outlet. This position will play a key front-line role in customer sales and service in order to increase sales to meet annual sales targets.

If your passion for service is as strong and vibrant as Rider Nation’s passion for football, we want you to apply! Please let us know why you will be a great addition to the team!

Requirements

Major Responsibilities:

• Assist customers with locating suitable products, sizes, styles and colours
• Handle a variety of payment processes accurately
• Daily housekeeping of the store location as assigned
• Monitor customer satisfaction through interaction during sales presentations
• Respond to customer problems with a focus on problem resolution within pre-approved authority limits
• Seek customer feedback about Rider products, services and events
• Perform other duties as delegated or assigned

Knowledge/Skills/Attributes:

• A minimum of one year retail experience in direct sales
• Demonstrate communication and organizational skills to multi task in a fast paced environment are definite assets
• High quality customer service skills in dealing with co-workers and the public
• Experience with handling payments with accuracy and attention to detail
• Demonstrated professionalism and maturity in responding to staff and customer issues, complaints and assertive behaviour
• Team oriented style with a “can do” service focus to achieve organizational results
• Available work irregular hours and work schedules as well as work Game Days

Benefits

What do we commit to you?

• Opportunity to contribute to the success of one of Canada’s largest brands and an organization that is a cornerstone of our province and Rider Nation.
• The passion of being part of something much bigger than all of us. The Saskatchewan Roughriders have a dedicated and passionate fan base, and at the Riders, we strive to work hard to support and grow the team and organization.
• Gain of demonstrated immersive experience in a fast-paced organization and team.

Wondering what to expect when working for the Riders?

Our employees are empowered to make a difference not only in the community, but in our business operations as well. It is our “secret” to a happy workplace. To do that, the Riders foster a culture that values respect, teamwork, hustle, hard work and fun (it is football after all!).

The Saskatchewan Roughriders are advocates for equity and inclusion and want our workforce to reflect the diversity that makes our province strong. YOU are Rider Nation, and we want the growth of our team to reflect all the amazing talents Saskatchewan has to offer.

We acknowledge the time and effort that is required to apply and thank all applicants for their interest, however only those chosen for an interview will be contacted.