Primary Care Partners

Part-Time Front Office - DOCS ON CALL

Primary Care Partners  •  $19.25 - $40.75/hr  •  Grand Junction, CO (Onsite)  •  3 months ago
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Job Description

Job Location: DOCS on Call - GRAND JUNCTION, CO 81506
Salary Range: $16.25 - $19.25 Hourly

Job Shift: Any
Front Office Receptionist (Part-time)            DOCS ON CALL is seeking a Receptionist (12-20 hrs. /wk.). Shifts will include weekends, evenings, afternoon and holiday shifts.
The starting wage for this position is $18.75 for evening, weekend and holiday hours (Any hours prior to 5pm M-F will revert to the base salary of $16.25).
Job

Summary:
Open and close office, count cash box. Answer all incoming calls, make appointments appropriately for patients, greet and check in patients as they arrive, check all patients out, fax medical records to non-practice patients’ physicians, collect payments and co-payments.  Set up follow-up appointments and maintain doctor schedule, page on call providers and lab techs, pick up intake sheets, train new hired employees, attend scheduled meetings, complete self-evaluations yearly.
Duties/Responsibilities:
Phone
- Make, confirm, and cancel appointments appropriately
- Take messages, create tasks in EEHR, and deliver to the appropriate people
- Prepare paperwork for today and  next day’s appointments
- Check and send faxes to non-practice physicians
Greeter
- Print intake forms for the day's appointments and WIT
- Create new accounts, scan photo ID’s and new insurance cards, send task to billing office check in patients, and assist with any new patient paperwork & Phreesia tablets if needed
- Update demographic and insurance information, check eligibility
- Inform nurse of patient arrival
Cashier
- Check balances, Collect co-pays, payments or past due amounts
- Make follow-up appointments
- Run confirming for the following day for non PCP pt.
- Confirm batch with Charge nurse
- Count and balance cash box
End of shift and decrease census
- Check e-mails and copy all paperwork supply for next day
- Clean work area
- Straighten magazines’ in the  reception area
- Secure DOCS for closing
- Turn over phones

Experience:
Must have phone skills and pleasant phone voice; customer service oriented; some computer skills, able to multi-task; perform well under pressure; able to work at a fast pace. Medical office experience helpful.
Education Requirements:
High School Diploma
Working Conditions:
This position works primarily seated at a desk in a well-lighted, ventilated area.  Significant phone work, some walking around the office with some light lifting
Risk
Level:
Medium to High Exposure
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.
Primary Care Partners

About Primary Care Partners

Primary Care Partners offers its patients a true medical home as part of a wide range of medical services available to area residents of Grand Junction, Colorado.

Having a medical home means patients can look to their physician to help them navigate a very complex medical world when they are in need of medical care. It reduces confusion, and more importantly, provides them with support and reassurance.

Included in the partnership are four family physician groups, a pediatrics group, mammography, x ray, a laboratory, nutritional services and diabetic education, an after-hours non-urgent care clinic, acupuncture services, physical therapy and sports medicine. Also embedded into the family practice groups, and led by your physician, are care coordinators who help more chronically-ill patients manage their care; as well as behaviorists who can address emotional/mental problems that block progress in managing your health.

We also offer assistance for smoking cessation, as well as health & wellness coaching.

Our Patient Portal offers patients online services such as scheduling appointments, requesting prescription refills, getting lab test results, and the ability to ask medical questions of their provider team. This translates into more convenience for the patient and more efficiency for our practices. The more patients engage with their providers and partner with them in their care, the better the outcomes.

Primary Care Partners is a recognized leader in practice innovations towards more effective, cost-efficient health care.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Grand Junction, Colorado
Year Founded
Unknown
Website
pcpgj.com
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