Job Description

Since 2006, the professionals at Northeast Occupational Audiology Associates have been dedicated to client-centered hearing care. We seek to answer why you are experiencing hearing difficulties. We then work to develop strategies for you to hear better.

We are seeking a part-time front office coordinator for our practice in Hackensack, NJ. The position is 30 hours a week (some flexibility). This position can lead to full-time in a year or so.

Job requirements are:

• Greet patients in person and by phone, answering questions, scheduling appointments and providing a high level of customer service· Checks voicemail and email messages.

• Follows up on prospective patients with phone calls, emails, brochures, etc.

• Maintains and keeps patient paperwork updated

• Updates patient files in the electronic medical record system with pertinent patient information, referral sources, insurance information, hearing aid information and electronic filing of all pertinent patient records

• Maintains hearing aid database with current serial numbers, warranty end dates, sizing, etc.

• Maintains provider applications and credentialing information for participating health plans

• Take payments, record payments, and reconcile at end of day.

• Orders office supplies and oversee overall clinic inventory; oversee shipping and receiving of merchandise as needed.

• Enters merchandise into electronic medical records system

• Maintains patient confidentiality as per HIPPA laws

• Opens and closes the office according to protocol

• Verify insurance eligibility and benefits.

• Some marketing assistance, contacting patients, assisting owner with outreach events.

Qualification:

• Strong computer skills, advanced knowledge of MS Suite, Adobe, Google Doc’s.

• Prior medical office experience.

• Great communication skills both verbal and written.

• Ability to multi-task, prioritize tasks.

• Can work well independently.

• High school diploma or GED required.

Benefits:

• Paid Holidays, Paid time off.

• AFLAC

• Retirement plan after a year.

• Training and growth opportunities.