John Boner Neighborhood Centers | Indianapolis, IN
Compensation: $18 hourly
Schedule: Monday–Friday, 12:00pm - 4:00p,
As the welcoming face of the John Boner Neighborhood Centers (JBNC), the Front Desk Receptionist plays a vital role in creating a warm, inclusive, and organized environment where every neighbor feels seen, supported, and respected. This position is at the heart of the Center’s daily operations—connecting visitors to programs, supporting staff communication, and setting the tone for every person who walks through our doors. JBNC is entering an exciting stage of renewed organization and collaboration, and we’re looking for someone who’s eager to bring structure, positivity, and genuine care to our front desk experience.
Each day at the JBNC front desk brings something new. You might start your morning by greeting neighbors arriving for appointments, helping someone fax an important document, or guiding a visitor through our enrollment process for community programs. Throughout the day, you’ll answer calls, direct visitors, and keep the lobby and resource room organized, ensuring flyers, materials, and technology are accessible and up to date. You’ll collaborate closely with program staff to stay informed about upcoming events and available resources—proactively sharing information with neighbors to help them find what they need. When tensions arise, your calm confidence and empathy help de-escalate situations and keep interactions positive. You’ll also be part of a newly growing team committed to building consistency, communication, and teamwork at the front lines of JBNC’s mission.
John Boner Neighborhood Ceters is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other status protected by applicable law.
Our work falls into five focus areas, with multiple activities within each focus area.
1. Financial Success: JBNC supports neighbors in achieving financial well-being. Through education, coaching services, and career development, neighbors increase capacity to create, build, and pass down long-term wealth.
2. Education Achievement: When youth have access to exceptional educational supports and are set up to succeed in school, their opportunities for the future grow exponentially. JBNC helps foster that progress through a continuum of health, social, and educational supports from birth through college and career.
3. Health & Wellness: Maintaining a healthy lifestyle is important for a happy life, and wellness looks different for each of us from generation to generation. That means different tools and programs to meet different goals. JBNC offers resources to help our neighbors achieve the results that lead to health and independence.
4. Housing Opportunities: By providing safe, stable housing options to families, older adults, mobility-impaired, and vulnerable families, JBNC is able to enhance and maintain quality of life for multiple generations. JBNC owns, operates and manages 250 housing units to offer stable housing to those who need it most.
5. Community Development: Great neighborhoods aren't just about the people - they're also about the places where we live, work, and play. JBNC works with neighbors, partners, and other stakeholders to improve the quality of life through impactful projects and initiatives that affect the quality of life for all residents.
