Southern Management Companies

Part-Time Front Desk Professional

Southern Management Companies  •  Towson, MD (Onsite)  •  23 hours ago
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Job Description

This is a PART‑TIME position. The schedule is Fri- Sat 11:30 PM to 7:30 AM.
 
WHAT WE ARE LOOKING FOR:
Our Front Desk Professionals are the face of our communities. They are the first person all guests, residents, team members, and vendors see when they enter our buildings. As such, Front Desk Professionals play an important role in maintaining our brand, which includes providing excellent customer service at all times.
 
WHAT WE EXPECT FROM YOU:
  • Provide excellent customer service at all times
  • Be a resource for, and provide services to, residents and guests
  • Answer all incoming calls, collect all pertinent information and route appropriately
  • Accurately input all service requests
  • Maintain community logs (key control, snow, resident, team member, and incident)
  • Keep front desk and lobby clean and free of trash/debris at all times
  • Sign for and distribute mail and/or packages
  • Contribute to community/company engagement efforts
  • Perform other duties as assigned by manager or supervisor
 
JOB KNOWLEDGE & SKILLS:
  • Strong written and verbal communication skills
  • Basic knowledge of office terminology, procedures, and equipment
  • Ability to keep neat and accurate records
  • Ability to understand and follow directions
  • Proficiency with Microsoft Office
Qualifications
High school diploma or GED

What we are looking for:

This is a PART‑TIME position. The schedule is Fri- Sat 11:30 PM to 7:30 AM
 
WHAT WE ARE LOOKING FOR:
Our Front Desk Professionals are the face of our communities. They are the first person all guests, residents, team members, and vendors see when they enter our buildings. As such, Front Desk Professionals play an important role in maintaining our brand, which includes providing excellent customer service at all times.
 
WHAT WE EXPECT FROM YOU:
  • Provide excellent customer service at all times
  • Be a resource for, and provide services to, residents and guests
  • Answer all incoming calls, collect all pertinent information and route appropriately
  • Accurately input all service requests
  • Maintain community logs (key control, snow, resident, team member, and incident)
  • Keep front desk and lobby clean and free of trash/debris at all times
  • Sign for and distribute mail and/or packages
  • Contribute to community/company engagement efforts
  • Perform other duties as assigned by manager or supervisor
 
JOB KNOWLEDGE & SKILLS:
  • Strong written and verbal communication skills
  • Basic knowledge of office terminology, procedures, and equipment
  • Ability to keep neat and accurate records
  • Ability to understand and follow directions
  • Proficiency with Microsoft Office

Pay Rate:


$15.00 - $19.06

of Benefits:

Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry.

Southern provides:
  • A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost
  • Company paid Group Term Life and AD&D Insurances
  • Traditional and ROTH 401(k) with Company contribution
  • Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty
  • Continuing Education
You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate.

Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.
Southern Management Companies

About Southern Management Companies

Southern Management Companies – a privately held real estate firm – owns and manages 24,000 apartment-homes, office centers, and a ski resort –all in the mid-Atlantic region. Established in 1965, Southern employs more than 1,200 people.

Southern Management Companies is the recent recipient of four regional awards: The Maryland Performance Excellence Award, Washingtonian Magazine’s "Great Places to Work,” Baltimore Sun’s “Top Work Places” and Baltimore Magazine’s “Best Places to Work.”

At Southern Management people come first. We are proud to be a champion for Fair Housing and an Equal Opportunity Employer – with a long-standing commitment to valuing the diversity of our residents and team. Through our volunteer initiatives we give back to the greater community by donating our time, efforts and money to various scholarship, health, housing and education initiatives.

Southern offers career advancement through its culture of career development and continuous learning, both on-the-job and through our Corporate University. Our compensation packages offer competitive pay rates and full benefits to full-year team members.

Industry
Real Estate & Property
Company Size
501-1,000 employees
Headquarters
McLean, VA
Year Founded
Unknown
Website
southernmanagement.com
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