Job Description
We’re looking for a stellar part-time Front Desk Associate (FDA) to join our established and high-performing team at Myo West Hollywood! As one of the first faces our clients see, you’ll play a key role in delivering an elevated, seamless experience that keeps them coming back.
📍 Myo - West Hollywood (8354 Santa Monica Blvd, West Hollywood, CA 90069)
💡 We’re looking for candidates who are available to work 3 shifts per week, with all shifts scheduled as either AM or PM shifts, including 2 weekdays and a required Sunday shift.
FDAs will bring energy and hospitality to a clinic known for its vibrant community and expert care. You’ll help keep day-to-day operations running smoothly, support our clinicians, and ensure every client feels welcomed and empowered. If you’re passionate about people and love a fast-paced, wellness-driven environment, we’d love to meet you!
Who We Are
Myo is modern physical therapy to futureproof your body. Through 1:1 expert care, our team of physical therapists, chiropractors, and massage therapists use full-body awareness and proactive insights to intercept injury, reduce pain, and improve your every day.
Join us in our mission to raise body IQ globally! #FutureproofYourBody
Why Work at Myo
- More than a typical front desk role — you play an important part in shaping each client’s experience and helping them feel supported from the moment they walk in.
- Grow in a company that invests in you — benefit from ongoing coaching, mentorship, and access to personal development resources that help you build skills you’ll use for life.
- Develop sales and client experience skills — learn how to educate clients, recommend services, and create a seamless experience that keeps people coming back.
- Gain hands-on experience in hospitality — deliver a high-quality, personalized experience that goes beyond expectations and sets the tone for every visit.
- Work that feels meaningful — be part of helping people move and feel better, while being valued as an individual on your team.
What You'll Do
- Deliver exceptional, on-brand client service across phone, in-person, and written communication
- Guide new clients through Myo’s services with clear, confident messaging
- Manage and optimize clinic schedules, bookings, and waitlists
- Accurately handle billing, claims, invoices, and client documentation
- Keep the clinic clean, stocked, and running smoothly day-to-day
- Support client follow-ups, marketing efforts, and business-driving initiatives
- Collaborate with team members to ensure smooth shift transitions
Who We're Looking For
- 1+ year in customer service or hospitality
- Passionate about delivering great client experiences
- Detail-oriented and takes pride in their environment
- Confident communicator who can clearly explain services and value
- Business-minded with an understanding of booking and client flow
- Thrives in a fast-paced, dynamic setting
- Curious, proactive, and solutions-oriented
- Authentic, team-oriented, and comfortable speaking up
- Prioritizes personal well-being to show up at their best
Myo Benefits + Perks
- Complimentary Staff Treatment Sessions
- 401k Program with a Company Match
- Cell Phone Allowance
- Select holiday closures
- Sick time
- Pet insurance
Apply today - here's what you can expect
Our Hiring Process
We aim to create a thoughtful, engaging hiring experience that reflects our client experience. If selected, you’ll meet with our Operations Lead to discuss your background, strengths, and goals, while getting a feel for the clinic and team environment.
We’re excited to meet you and explore the possibilities together!
Core Values
* Care Deeply (Empathy)
* One Team, One Dream (Collaboration)
* Make it Count (Focus)
* Set the Pace (Ambition)
* Never Stop Learning (Curiosity)
