Job Description

Adhere to the Flowerama mission statement by providing friendly, efficient, organized, and timely delivery for our Flowerama customers to their intended recipient. Must be 21 or older for insurance purposes.

Essential Job Functions/Job Requirements:

• Provide and maintain an acceptable Personal Motor Vehicle Record with DOT
• Maintain van cleanliness--inside and out
• Keep gas tank adequately filled
• Keep fluids filled
• Complete maintenance log on vehicle
• Lift and transport up to 60 pounds unassisted
• Work in temperatures as low as 32°F (walk-in cooler)
• Work and drive in seasonal temperature and weather fluctuations
• Have a strong command of the English language
• Write legibly
• Deliver all Flowerama product with pride and respect
• Deliver Flowerama products on a timely basis and follow all traffic laws
• Maintain a neat appearance consistent with the Flowerama Dress Code Policy
• Process delivery tickets and call tags
• Check-in, inventory, and stock freight
• Respect co-workers and management
• Follow and adhere to all Flowerama policies as outlined in the handbook or as instructed by management
• Complete any other tasks as required by management
• Must be 21 or older for insurance purposes

DELIVERY HOURS

We deliver 7 days a week; follow your posted schedule for hours. If you are a part-time driver, you may be expected to be on-call to cover absent drivers and/or additional delivery needs. Depending upon need, hours are subject to change based on every day and seasonal needs. Drivers work until the last delivery is made.

DELIVERY PROCEDURES

• Driver’s will learn proper care and handling procedures.
• Check the maintenance log daily to see if maintenance is needed.
• Before taking deliveries, write your name at the top of the delivery sheet.
• Use the complete trip sheet and delivery confirmation functions of the BMS computer system.
• Mark the time of the delivery and the recipient’s name.
• For undeliverable items, write a concise reason for non-delivery on the trip sheet. Tell your manager/supervisor if a call-tag was left.
• Call the person in charge of deliveries if there are any concerns about the delivery address.
• Before the store closes, drivers must contact the shop to check on next day and timed deliveries. This information may change the driver’s start time the following morning.
• Drivers need to contact the store hourly to assess delivery needs.

VAN MAINTENANCE

• Weather permitting, vans must be washed and vacuumed daily
• Vans must be fueled when deliveries are complete and documented on the driver log. Fuel receipts need to be returned to the store.
• A van maintenance log and a morning check list must be completed daily.

SECONDARY RESPONSIBILITIES

Below are some examples of secondary responsibilities, but the manager may assign additional duties as needed.

• Changing the marquees
• Transferring product between all Iowa stores
• Checking-in and pricing product
• Removing and breaking down boxes
• Sweeping store entrances, walkways, and work areas
• Policing the outside lot and perimeter for garbage
• Removing garbage
• Setting up Benchmaster and exterior tents
• Unloading trucks
• Assisting with seasonal and large shipments

Both Part-Time and Full-Time employees receive holiday pay, paid vacation and discretionary time, paid floating holidays, a 401(k) opportunity, flexible schedule, seasonal appreciation gifts, monthly fresh flowers, friends and family discount cards, branded clothing, and a substantial discount throughout the entire 1-800-Flowers Enterprise.

Qualifications

The primary job of a Flowerama delivery driver is to deliver flowers and gifts to designated recipients in a safe, smart, and timely manner. Drivers are store ambassadors in a trademarked van, and therefore must:

• Be efficient
• Have excellent customer service skills
• Have a positive attitude
• Must have positive interaction with both their recipients and the public
• Timely communicate any issues to a manager/supervisor
• Maintain their vehicle and the products in it
• Wear professional dress and visible logo apparel provided: shirt, jacket, or hat
• Not smoke in the vehicle
• Follow the Iowa vehicle laws.
• Never text and drive, as it is illegal in the state of Iowa