Job Description

THIS POSITION IS ASSIGNED TO THE AQUATIC CENTER

The Customer Service Representative III will provide excellent customer service to members and participants. Assist with facility, event and program activities including set-up, assignment of duties, supervision and take down. Ensure safe environment for participants. Responsible for open and close of facility. Follow all City of Conroe and Center policies and procedures.

QUALIFICATIONS

Knowledge, Skills and Abilities:

• Experienced in staff supervision
• Experience in delivery of recreation programs and/or services to the public
• Cash handling
• Excellent communication skills
• Skills in customer service

Education and Experience:

• Minimum age of 18 years old
• High school diploma or equivalent
• Minimum of one year of experience in a leadership role

Special Requirements:

• Ability to obtain relevant certifications

PHYSICAL DEMANDS

The work is medium and requires the ability to exert up to 40 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Additionally, the following physical abilities are required: crouching, fingering, grasping, handling, hearing, kneeling, lifting, reaching, repetitive motions, speaking, talking, visual acuity and walking.

BENEFITS

The City of Conroe offers an employee assistance program and free membership at the City's pool and recreation center facilities for all employees. Starting salary for this position is $13.65 hourly.

The City of Conroe is an Equal Opportunity Employer

Must pass background check and pre-employment substance abuse screening as a condition of employment. A motor vehicle record check and job-related doctor's physical exam may also be required. Safety-sensitive positions remain subject to random drug and alcohol testing after hire.