Job Description

LEGENDS GLOBAL

Legends Global redefines excellence in sports, entertainment, and live events. We combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development, venue management, and event booking to revenue strategy and hospitality.

Legends Global brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

Essential Duties and Responsibilities

• Greeting guests, visitors, clients, and vendors in a friendly, professional, and welcoming manner.

• Provide general information regarding the facility, events, amenities, and directions.

• Serve as a visible and approachable point of contact for guests and staff.

• Assist in monitoring access to designated areas and notify appropriate personnel of any concerns.

• Maintain a professional presence throughout the facility and assist with customer service needs.

• Utilize communication equipment including radios, telephones, and other devices as required.

• Communicate guest concerns, facility issues, or unusual situations to the appropriate department.

• Work independently while exercising good judgment and decision-making skills.

• Assist with special events and guest service initiatives as assigned.

• Perform other related duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High School diploma or equivalent preferred.

• Previous customer service, hospitality, guest services, reception, or related experience preferred.

• Must be able to speak, read, and write in English

Skills and Abilities

• Strong customer service and interpersonal skills.

• Ability to remain calm, courteous, and professional when addressing guest concerns

• Excellent verbal communication skills and a friendly, professional demeanor.

• Maintain a professional appearance, attitude, and work ethic.

• Basic computer and communication device proficiency.

• Ability to stand and walk for extended periods as needed.

• Ability to work flexible hours, including days, evenings, weekends, and holidays.

Compensation

This position offers an hourly wage of $15.92

WORKING CONDITIONS

Location: On Site

Wildwoods Convention Center

Wildwood, NJ

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.