PCF

Part Time - Client Services Coordinator

PCF  •  $18/hr  •  New Jersey (Onsite)  •  3 months ago
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Job Description

Job Location: 7031 Virtual NJ - New Jersey, NJ 00000
Salary Range: $18.00 - $18.00 Hourly

WORK SCHEDULE: Sat, Sun, Wed, Thu, and Fri
30 hours / week
Job

Summary
Ensure all client data files are received and processed as scheduled.  Analyze data to make sure that the data integrity goals are met and maintained.  Prepare and maintain reports as needed.  Communicate with all internal and external clients as needed to facilitate problem resolution.
Essential Functions & Responsibilities
- Enter appropriate data into databases accurately and timely
- Cleanse and adjust address information related to product distribution
- Monitor automated processes for all clients on a daily basis
- Validate information within client files based on system generated notifications
- Communicate with clients on a regular basis concerning any issues as they arise.
- Assist in troubleshooting and solving problems for internal and external clients and perform any follow-up work as required
- Reconcile client data versus stored data as needed
- Understand the company’s technology landscape and how each piece integrates with the others
- Understand and use all systems within the Client Services department (CIS, SAP, TDS, etc.)
- Understand all relevant data and communicate knowledgeably on it to internal and external clients
- Keep up with various changes in the data sets and retain knowledge on processes and functionality
- Other duties as assigned.

QualificationsEssential

Qualifications
Competencies
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- - - Customer Focus
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- - - Problem Solving
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- - - Integrity and Trust
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- - - Technical Learning
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Knowledge, Skills & Abilities
Technical and Functional
- Critical thinker with strong analytical skills
- Comprehensive knowledge of Excel required, MS Access is a plus
- Ability to multi-task and work in a fast paced environment
- Flexible and energetic.  Very personable and works well under pressure
- Excellent verbal communication and interpersonal skills
- Ability to use retained knowledge of department processes to problem solve and troubleshoot
- Works well in a team environment
- Strong organizational and communication skills required
Working Environment
- Ability to meet deadlines and attendance standards.
- Ability to work weekends and early morning hours.
- Ability to work in office environment.
- Ability to work within safety guidelines.
Experience, Education and Certifications Required
Experience Required
- 1 year experience with Excel and Data manipulation

Required Educational Level/Licenses
- Requires high school diploma or equivalent.
IND2
PCF

About PCF

PCF is a regional distribution Service Provider, concentrated on simply and efficiently fulfilling the high density needs of the northeast print media market.

Residential delivery is our thing and has been for close to 40 years. With distribution centers strategically placed, PCF’s delivery footprint stretches from Southern New Jersey all the way up to Southern New Hampshire, a swath that includes over 11 million households. Our network of carriers are on the road every day – 7/365 – making close to a million print media deliveries across the territory. We know those roads and neighborhoods, we’re comfortable with the vigor of northeast customers and we’re undeterred by tough winter weather.

We take the complexity – and pain – out of the print media delivery equation. We work to earn your trust and provide value, making it easy and affordable to do business with us. We’re a family-owned business built on a philosophy of fair, firm and friendly partnerships. We are known for getting it right or making it right every day – accurately, safely and on time. Plus, people like doing business with us and so will you — no bull.

Call 1-877-PCF-6668 to learn more.

Industry
Transportation & Logistics
Company Size
501-1,000 employees
Headquarters
Towson, Maryland
Year Founded
1984
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