We are seeking a motivated Part-Time Client Service Representative to join our growing team. This person will support our producers and service team and work out of our office in Webb City, MO on a part-time basis.

We are looking for someone who is eager to learn, enjoys building relationships with clients, and is excited to contribute to a collaborative team environment. The ideal candidate will demonstrate professionalism, strong communication skills, and a willingness to grow within the insurance industry.

This is a part-time position that could potentially transition into a full-time role.

How will you affect the business?

• Assist with a high volume of incoming calls and client inquiries.
• Identify client needs and provide timely, accurate support.
• Assist with quoting, endorsements, certificates of insurance, and renewal preparation.
• Build positive relationships through clear and professional communication.
• Provide accurate and complete information using the appropriate tools and systems.
• Support resolution of client questions and follow up as needed.
• Maintain records of client interactions, process account updates, and file documents.
• Work closely with producers, account managers, and other team members to support day-to-day service needs.

What skills will make you successful in this role?

• Strong desire to learn and contribute in a client service environment.
• Professional communication skills, both written and verbal.
• Ability to stay organized and manage shifting priorities.
• Resilient, adaptable, and eager to collaborate with others.
• Detail-oriented with a commitment to providing quality service.
• Positive attitude and willingness to take initiative.

Requirements:

• Must be local to Webb City, MO
• Interest in pursuing a career in Property & Casualty insurance.
• Prior customer service or administrative experience preferred.