Job Description

A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere and the people – creating that sense of home that will help students feel safe, secure, and help them thrive.

Here at UPP we currently have a fantastic opportunity for a part-time Cleaning Supervisor to join our team.

This is a permanent, part-time position working 20 hours per week from 8am to 12pm Monday to Friday The pro-rated salary is £15,316 per annum.

The Cleaning Supervisor will manage domestic services, including delivery of soft services, ensuring adherence to the stipulated Service Level Agreement.

Role responsibilities include:

• Plan housekeeping and domestic services, general management, and administrative and control procedures
• Maintain accurate information on costs incurred on housekeeping and cleaning activities
• Regular review of existing procedures in order to increase efficiencies and improve service standards and continually review operating practices in order to identify new or alternative methods of work
• Respond to student complaints within the agreed time scales
• Manage and train all relevant staff, raising any potential disciplinary or grievance issues
• Supervise the work of all housekeeping and domestic service staff to ensure high standards are met
• Complete appraisals of relevant staff and identify training and development needs
• Liaise as necessary with URSL staff (locally and in head office), hall residents, University Clients, key stakeholders and University Accommodation Services
• Adhere to Health, Safety and Hygiene regulations and policies
• Provide cover for cleaning team members as necessary and provide support for the Residence Manager

We truly care about the experience of our residents and invite you to join our friendly team and help make a positive difference to students living away from home in our accommodation.

We are looking for you to have worked in a similar role and environment with supervisory experience and have great communication and organisation skills, along with an attention to detail and the passion to ensure your team always does an excellent job.

You will also be flexible to work (with notice) additional hours when the needed, especially during the main student arrival and departure weekends. Offers of employment are subject to satisfactory vetting, inclusive of employment referencing covering the past three years and you may be subject to additional vetting and barring checks to ensure your suitability for the role, which could include completing a basic DBS.

In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, cycle to work scheme, as well as access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more.

UPP welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners.

We understand all disabilities, impairments and conditions are unique, so please advise us of any adjustments which would support you through our recruitment process and help you to thrive at work.

Our core values of Innovation, Sustainability, Community, Partnership and Respect, are fundamental to our culture and summarise what is important to our business and our people.

We are a team with energy, pace and passion; if that sounds like you, apply today.