Job Description

The Case Manager coordinates and delivers appropriate services to targeted program population.

• May participate in initial and ongoing assessments of clients.
• Provide weekly/biweekly participant contact to facilitate program retention, completion and access to needed support services, including services related to employment and economic stability through one-on-one meetings.
• Using assessment will determine core and supplemental curriculum to be addressed in Case Plan.
• Training and familiarity with all curriculums and willingness to facilitate/co-facilitate classes when assigned.
• Develop strategies to ensure follow-up to participants on referral services outside of the program and provide sustained support.
• Utilizes client needs and motivational interviewing to determine referrals to needed resources.
• Chart goals, objectives, progress and milestones, including employment and education plans.
• Provide follow-up support services to assist participants with job placement, retention and advancement.
• Provide updates to referral sources, sharing pertinent information about client progress, critical trends, barriers and solutions to achieving outcomes; and relationships with other organizations/communities.
• Participates in monthly supervision.
• Ability to work evenings and Saturday s to meet with participants.
• Implement Saint Francis policies and follow directives as required. Follows and adheres to all pertinent Standard Operating Procedures (SOP’s), rules, personnel policies and procedures; related accreditation and licensure standards; and federal, state and local rules, statutes, regulations, and contractual terms.
• Is knowledgeable of and follows all safety procedures.
• Reports unusual incidents through appropriate Risk Management, clinical and safety channels.
• Ensures clients’ rights are protected.

Qualifications

• Bachelor’s degree prefers a degree in Social Work, Human Services or related field.
• Must be 21 years of age
• Must pass all required organizational background and health screenings for this program.
• Must have ability to work from home, including reliable internet access
• Must have a valid driver’s license, acceptable driving record and reliable transportation