Job Description

Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.

At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments, and advocate for people and principles with fierce and tenacious determination.

We currently seek a part-time Career Coach to join our Youth Services Department. The Career Coach will be the primary resource for participants transitioning into the workforce, ensuring that participants succeed in their careers. The career coach will support participants to navigate career growth through training placements, ongoing support and counseling. They will also mentor participants in the pre and post employment phases of service provision. This position will report on-site to our office located in the Bronx, N.Y. The hours and days for this position are Tuesday 12-5pm, Wednesday 1-5pm, and Thursday 12-5pm.

Salary Range: $28.02 - $29.40 per hour

Requirements

Essential Duties:

• Support participants by participating in the development of employment service plans
• Conduct outreach to promote program services to ensure client referrals
• Screen potential candidates for program enrollment and orient participants to the program by sharing program objectives
• Conduct thorough intake screening interviews and assessments to evaluate program compatibility for potential program enrollment
• Identify participant training interests that will lead to career tracks and ensure appropriate referral matching to training partners
• Provide case management to participants with support and follow up through mentoring, counseling and annoying coaching
• Meet with participants to address issues, challenges and successes
• Document participant progress in the form of individual service entries and maintain confidential case records
• Maintain relationships with external agencies to refer or obtain additional participant services
• Facilitate weekly workshops addressing issues related to job readiness, professionalism and cognitive behavior
• Provide monthly service outcome information and supporting documentation for reporting purposes as required by funding agencies
• Attend and participate in appropriate interdepartmental and cross-functional meetings to increase awareness of job placement services and additional resources that support participants
• Document all participant progress in Salesforce and DOP Connect
• Attend assigned training
• In-person attendance is required to collaborate with co-workers
• Perform other duties as assigned

Minimum Qualifications:

• Bachelor’s Degree in Social Work or related field; in lieu of a degree, High School Diploma or equivalent with four years experience working for a non-profit agency in workforce development or related field
• At least two years of experience in vocational/case management and job readiness experience
• At least one year of experience working for a non-profit agency supporting young adults, with an understanding of the criminal justice environment
• Experience providing direct services to people with barriers to employment

Key Competencies:

• Competence in career exploration, case management, internships and job search strategies
• Strong ability to gain and maintain relationships with individuals who can offer educational, vocational, internship/apprenticeship and employment opportunities
• Effective oral and written communication skills, ability to pay strong attention to detail, and time management skills
• Ability to work in teams and collaborate effectively with people in different functions
• Strong data entry skills
• Proficiency in Microsoft Office and Google Suite
• Ability to take the initiative and drive for results
• Ability to travel locally
• Ability to communicate with all levels of the organization and build strong relationships

Benefits of Working at Osborne

Generous benefits include four weeks of vacation, tuition reimbursement, a flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match. Career development through ongoing training and individual development plans.

The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Thank you for your interest in the Osborne Association. Be sure to include a cover letter with your application. No phone calls please. We wish we could personally respond to each application. However, we are unable to do so due to the volume of interest received.

** Salary is based on commensurate experience and other qualifications.