Job Description
Provides excellent customer service to our Café guests in a friendly and efficient manner. Position will be cross trained on Cashier and Barista roles as well.
Responsibilities
- Maintains, cleans, and sanitizes cafe area continually.
- Maintains restrooms and signs off on a restroom checklist hourly.
- Maintains cleanliness, sanitation, and organization of the dining room and surrounding area before, during, and after business hours.
- Clears tables quickly and quietly and takes dishes and glassware to dish area.
- Resets tables and stocks caddies.
- Ensures guest expectations are met or exceeded.
- Follows directions of Café Supervisor for setting up room(s); moving and setting up tables and chairs, breaking down rooms, and cleaning areas.
- Sets up and tears down stages for weekend and musical entertainment
- Delivers food and drinks to tables making sure that order is accurate and complete.
- Maintains and stocks the water station.
- Pre-bus plates and glassware from all tables.
- Maintains proper number system and flow within the dining area
- Assists all guests depending on needs.
- Performs other duties as assigned.
Working Conditions
Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.
Equipment Operated
- Vacuum Cleaner
- Liquid Cleansers
- Coffee equipment
- Espresso machine
- Blenders
Requirements
Education and Experience (E = Essential D = Desired)
- High school education or equivalent is required
Knowledge, Skills, Abilities
- Interpersonal skills
- Verbal skills
Physical Requirements
- Bending
- Reading
- Walking
- Carrying 50 lbs.
- Reaching
- Prioritization skills
- Hearing (Auditory)
- Twist
- Work with little supervision
- Lifting 50 lbs.
- Sight or peripheral vision
- Grasping
- Operating Equipment
- Communication (Verbal)
- Standing (up to 8 hours)
