Job Description

Job Location: Hershey, PA

Hourly Pay Rate: $19.00 or more based on your experience

Minimum Age: 18 years of age or older

Availability: Requires availability to work nights, weekends and holiday shifts. Shift times will vary based on seasonal operating hours and business need. There may be some limited weekday shifts available during off-peak periods.

Hershey’s Chocolate World is the most popular brand experience in the world. Nearly four million guests visit our location in Hershey, Pennsylvania every year. Our guests come to experience our attractions, enjoy dining in our food court, and shopping for souvenirs, treats, and gifts. Part of what makes our guests’ experience so amazing is the exceptional customer service our team provides. In fact, our mission is to create extraordinary impressions through our people. If you would like to be part of the Hershey’s Chocolate World team that brings our mission to life every day, keep reading to find a career that fits your interest and abilities.

Our team members are the key to bringing our exceptional food experiences to life. Hershey’s Bartenders work in the Bar section of the Hershey’s Chocolate World attraction to wow, delight, and serve our guests.

The successful candidate will demonstrate strong skills in food prep and production, service, and guest interaction. Such skills to include multitasking, ability to think ahead and plan, lead self and others, sense of urgency, meet or exceed the pace set by leaders, and overall preparedness for peak service periods.

Major Duties/Responsibilities: 

• Hershey’s Bartenders provide prompt and courteous service to Hershey’s Chocolate World guests within the Hershey’s Chocolate World bar area and alcohol sales and service

• Candidates will complete prep work appropriate beverages offered in their station for the expected level of business

• Team members will be responsible for cleaning workstations and equipment according to standard operating procedures and weekly/monthly schedules

• Engage with guests by recommending and helping them choose beverages

• Hershey’s Bartenders will complete daily temperature logs; properly rotate, label, and store prepped food items; monitor hot and cold food holding temperatures; and other required food safety duties

• Performs other related duties as assigned by the Food Service Managers or manager-on-duty such as assist with cashiering when needed or stocking/restocking inventory

Minimum knowledge, skills, and abilities required to successfully perform major duties/responsibilities:    

• Ability to work independently and multitask

• Candidates must possess (or be able to complete within 6 months) Pennsylvania RAMP server training and ServSafe Food Handler certification

• Friendly, enthusiastic, and team player attitude

• Perform basic side work tasks (stocking, prepping, and cleaning)

• Serve alcoholic beverages according to SOP with appropriate glassware and garnishes

• Perform beer, wine, and food server skills typical of a kitchen environment (knife skills, follow recipe, attention to detail, etc.)

• Ability to read and follow a recipe and instructions Ability to work at a fast pace for an extended period

• Must maintain a neat appearance and meet the uniform standards

• Must be able to continuously push, pull, lift, and carry up to 50 pounds

• Must be able to walk or stand for 5-8 hours

• Position requires repetitive tasks with repetitive motions

• Position requires pushing, pulling, lifting, bending, stooping, twisting and scooping (wrist movement).

• Position requires communication skills

• Ability to function effectively as part of a team

Minimum Education and Experience Requirements: 

• Individual with a high school diploma or GED equivalent is preferred but not required

• At least 1 year of experience in high volume restaurant, hotel, or catering operation is required

• Previous experience with serving alcohol is preferred but not required

What’s in it for you?

• Free meal and non-alcoholic drinks for every shift worked Flexible scheduling

• Holiday pay and the opportunity for annual pay raises

• 50% OFF all Hershey Kitchens’ food plus free candy

• Employee recognition programs, cook-outs, and many other activities

This description covers the most significant duties performed, but you may be responsible for other minor-related work assignments.

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.

You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.

To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.