Job Description
Job Title: Part-Time Bartender & Barista (Front of House – Evening)
Company: Heima Coffee Ltd
Address: 9 Station Approach, Meols, Wirral, CH47 8XA
Reporting To: Chef / Coffee Shop Manager
About Heima
Heima Coffee Ltd is a small, independent, family‑run business based in Meols, Wirral. We operate as a café during the day and a pizzeria in the evenings, serving high-quality food and drinks in a welcoming and relaxed environment.
Purpose of the Role
To support the smooth and efficient running of the evening pizzeria service by delivering excellent customer service, preparing and serving drinks, serving food, and maintaining high standards of cleanliness, organisation, and professionalism within the front-of-house area.
Key Responsibilities
Front of House & Service
- Set up front-of-house areas before evening service
- Welcome customers and provide friendly, professional service
- Serve food and drinks accurately and efficiently
- Prepare alcoholic and non-alcoholic drinks to company standards
- Communicate clearly with the kitchen team during service
Customer Experience
- Ensure a positive and welcoming experience for all customers
- Handle basic customer queries and resolve minor issues
- Remain calm, organised and professional during busy service periods
Till & Cash Handling
- Operate the till accurately and responsibly
- Process payments correctly
- Complete end-of-shift till reconciliation and cashing up
Standards & Cleanliness
- Maintain cleanliness and presentation of all front-of-house areas
- Support end-of-evening cleaning and closing procedures
- Follow food hygiene, health & safety, and licensing requirements
Teamwork
- Work effectively as part of a small team
- Support occasional evening events when required
- Contribute to a positive and supportive working environment
Hours of Work
- Part-time, evening shifts
- Typically Thursday to Saturday, approximately 4:30pm/5:00pm until close
- Additional cover shifts may be available when required
Pay & Benefits
- National Minimum Wage (age dependent)
- Shared tips
- Free food and drinks while on shift
- Consistent and stable hours
Person Specification
Qualifications
Essential
- English Level 2 (GCSE A*–C / 4+ or equivalent)
- Maths Level 2 (GCSE A*–C / 4+ or equivalent)
Desirable
- Food Hygiene Certificate (Level 2 or above)
- Barista training or certification
Experience
Essential
- Experience working in a café, restaurant, bar or hospitality environment
- Experience serving customers in a fast‑paced environment
- Experience handling tills and cashing up
- Experience serving food and drinks to tables
Desirable
- Experience preparing hot drinks or alcoholic beverages
- Experience supporting evening or weekend service
Knowledge
Essential
- Good understanding of customer service standards
- Basic understanding of food hygiene and health & safety requirements
Desirable
- Awareness of licensing responsibilities relating to alcohol service
Skills & Competencies
Essential
- Ability to work calmly and efficiently during busy periods
- Good communication skills and confidence speaking with customers
- Ability to work independently and use initiative
- Ability to operate a till accurately and responsibly
- Ability to work effectively as part of a small team
- Ability to maintain cleanliness and organisation throughout service
- Willingness to learn and support across different areas of service
Personal Qualities
Essential
- Reliable and punctual
- Friendly and approachable
- Positive and team‑focused attitude
- Calm under pressure
- Professional and trustworthy
- Takes pride in customer experience and presentation
Other Requirements
Essential
- Willingness to work evenings and weekends
- Commitment to delivering a high‑quality customer experience
- Right to work in the UK
