Job Description

At Everlane, we believe that luxury should be as effortless as it is conscious. That’s why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cleaner than we found it. There's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.

As a Style Ambassador at Everlane, you’ll be responsible for curating an elevated shopping experience that brings our mission and values to life. You’ll serve as both a brand historian and a personal stylist—guiding customers through their journey in an authentic way. You are a dynamic presence on the floor and behind-the-scenes. You thrive in a fast-paced environment and can work in various aspects of the business. Your team can count on you to be a team player and show up with optimism and enthusiasm that influences others positively.

As an Ambassador, you will:

• Build personalized relationships with our customers, acquiring loyalty to the brand.
• Give exceptional styling recommendations to gain customer confidence and build customer loyalty.
• Have a keen sense of style, keep up with the latest trends.
• Leverage product knowledge to actively sell and style our products and offer fit advice.
• Maintain store environment standards and have a customer-first mindset at all times.
• Process purchases, returns, and exchanges.
• Show pride in your work and take accountability for your performance.
• Take on opportunities and challenges with a sense of urgency and high energy.

We’d love to hear from you if you have:

• A passion for fashion
• A great sense of personal style
• An interest in a mission-driven brand
• A love of Everlane, our products, and our values
• Enjoy being a part of a team
• Exceptional communication skills
• Experience in retail, sales, or the service industry
• The ability to multi-task and thrive in a fast-paced environment

What is expected of you

• Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
• Have a minimum of 12 hours of availability that supports the needs of the business, including nights, weekends, and holidays
• Must regularly stand and move around all areas of the store and be accessible to customers

The Fine Print:

At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $XX - $XX.

Everlane is reacting to what retail will look like post COVID-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role. This job summary is intended to describe the general nature and level of work leaders assigned to this job perform. It is not intended to include all duties and responsibilities but provide a baseline summary. Full details of expectations and responsibilities will be provided upon hire.

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