Job Description

Job Posting End Date:

09-19-2026

Worker Sub-Type:

Regular

Scheduled Weekly Hours:

28

Position Summary:

The Resource Specialist provides information and assistance to older adults, adults with disabilities, and their caregivers regarding available resources and programs, including determining eligibility for Wisconsin’s Long Term Care programs. The position collaborates with internal teams and community partners to foster strong professional relationships, ensuring effective support and seamless referrals for individuals.

The position is based at the Aging and Disability of Central Wisconsin-Wausau Office. Occasional travel throughout the ADRC-CW service region for meetings and case assistance.

Examples of Work Performed:

The following duties are typical of this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required or assigned.

• Provide accurate information to individuals regarding available resources.
• Assist individuals to access services to meet their needs.
• Conducts screening to determine eligibility for Wisconsin’s Long Term Care Programs.
• Provide assistance to individuals with Long Term Care Medicaid applications.
• Complete enrollment and disenrollment for Wisconsin’s Long Term Care programs.
• Complete required documentation into client tracking system.
• Refer customers to other agencies and services when appropriate
• Complete Outreach to target populations and community agencies
• Develop and expand job related skills and knowledge by attending training.
• Participate in agency committees and community groups
• Complete and submit all required paperwork timely and accurately.
• Maintains regular and predictable attendance.
• Performs related work as required.

Qualifications:

• Bachelor’s degree in human services, Social Work or closely related field.
• At least one (1) year working with older adults or adults with a disability.
• A valid driver's license and a driving record that meets County standards.

Knowledge, Skills, and Abilities:

• Ability to obtain Functional Screener and Options Counseling certification within 3 months of date of hire
• Ability to work effectively with older adults and adults with disabilities
• Ability to conduct assessments of customer needs through telephone or in person interviews
• Skills in interviewing individuals in a one on one or group setting.
• Excellent interpersonal, verbal and written communications skills.
• Ability to develop and maintain rapport with community partners.
• Ability to communicate detailed and accurate information to individuals and groups.
• Knowledge of community resources that assist older and disabled adults.
• Adhere to program and position standards
• Ability to research, analyze and resolve problems.
• Ability to listen and respond in a nonjudgmental and respectful manner.
• Ability to work independently and exercise judgment in accordance with established procedures
• Ability to travel to individuals’ homes and community locations.
• Ability to be organized, multitask and meet deadlines.
• Commitment to ADRC-CW mission, contributing to a positive work culture that fosters teamwork and excellent customer service.
• Adhere to confidentiality requirements.
• Knowledge of and commitment to adopting a trauma informed approach to practice
• Skills in utilizing a computer using a variety of software, email and internet.

Compensation:

Starting hourly rate $31.61 + Limited Marathon County benefits

Physical Requirements:

Low Physical Requirements - Job involves minimal physical exertion or movement. This job typically requires prolonged sitting, limited walking, or minor lifting.

All physical requirements are described with the intent to comply with the Americans with Disabilities Act (ADA). Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of their job.

Selection Procedure:

The selection of the successful candidate may be made by assessment of education and work experience, oral interview, review of references, and/or other job-related selection procedures. Depending on position requirements, the selected candidate may be required to satisfactorily complete post-offer assessments, including but not limited to education verification, background checks, driver license verification, physical examination, psychological assessment, and drug screening paid for by the County.

Equal Opportunity Employer:

Marathon County is an Equal Opportunity Employer committed to diversity. All qualified applicants will receive consideration for employment and will not be discriminated against based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information or protected veteran status.

Special Accommodations:

Marathon County will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the Employee Resources Department office or phone (715) 261-1451 to request special accommodations prior to the application deadline.

Notice to Applicants:

Wisconsin Statutes, Sections 19.36 (7), 64.09 (5), and 64.11 (7) require public employers to treat the following items as a public record: Each applicant’s application, records, recommendations, and qualifications except as provided in Section 19.36 (7), Wis. Stats. that allows the identity of an applicant to remain confidential if the applicant requests in writing that the County not provide access to this information. If you choose not to have this information become a public record, you must make such a request in writing to the Employee Resources Department. If you become a finalist for the position, your identity may be disclosed as required by law