Job Description

Key responsibilities:

• Data entry
• Communicate with customers, Installers, and subcontractors via email and/or phone
• Follow-up calls to verify if the work site is ready
• Take down calls for estimates and communicate with the sales staff
• Verify job site and any missing information for daily sales/service/purchase orders
• Open and maintain detailed notes on customer accounts
• Navigate clients’ websites for job specifications and status updates
• Scanning and attaching documents

Role requirements:

• 1-2 years of admin experience
• Fluent English/Spanish language skills are a plus
• Knowledge of Microsoft Office products, including Word, Excel, and Outlook
• Excellent communication and interpersonal skills
• Ability to prioritize, multitask, and manage time efficiently
• Knowledge of customer service ethics, principles, and procedures
  

Hourly rate: $23.00–$25.00, depending on experience

Schedule:

Monday- Friday: 9 am- 2 pm

Physical demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. You must be able to lift light to moderate weight and sit for extended periods to complete your computer job.

Benefits:

• Competitive hourly wage
• Employee Financial Assistance Program
• Opportunities for growth and advancement.
• Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance

Gold Star Insulation is a proud member of the Installed Building Products (IBP) family of companies. We take great pride in our commitment to delivering exceptional customer service, which has contributed to our high customer satisfaction ratings. This success is a direct result of our commitment to delivering high-quality work and reliability. We are always looking for hard-working individuals who share our mission of helping our customers and contributing to the continued success of Builders. Our people are our most valuable asset, and if you consider yourself a leader in this industry, we want to hear from you.

Explore your next career opportunity and become a part of the Gold Star Insulation team!

EEO Statement 
We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.