Job Description

The part time Administrative Assistant supports and assists general office activities and projects of the association with administrative tasks and provides customer service support. Under moderate supervision the position reports to the Community Manager and work will involve contact with homeowners and board members. This position will report to our Richardson office and support a community in the Frisco area. The position will be Monday through Friday at approximately 20 hours per week. There may be some flexibility with the hours. There will also be occasional evening board meetings to attend.

Job Duties and Responsibilities Duties include but are not limited to:

• Vendor Communication- scheduling vendors, paying invoices, working directly with the board to coordinate on needed repairs
• Homeowner Communication- Assist with communication with homeowners who come into the office onsite, via email, via TownSq, or on the Associations website
• Compliance inspections- Conduct Community inspections, issue violations, mail violations
• Clubhouse reservations- tracking- take deposits, coordinate the clubhouse monitor, and schedule reservations
• Payments for Reservations/Parties- Bank runs to Inwood Bank on Monday mornings
• Attend board meetings with Community Manager and take minutes at the meetings if requested
• Process minor violations
• Organize and prepare correspondence relating to association business
• Receives and responds to incoming calls from homeowners, Board members and vendors and follows through on various requests.
• Reviews invoices for completeness and accuracy of charges and prepare payable vouchers for manager’s approval
• Processes and distributes incoming and outgoing mail for the office and Associations
• Prepares and assists community managers with monthly board packages and in house mailings
• Update homeowner and association information in C3 and shared files
• Keeps workspaces organized and maintained and alerts General Manager of low supplies and assists in supply stocking and distribution
• Processes print jobs, scanning and faxing as general office support when needed.
• Files association documents for General Manager and arranges for delivery and pick up of documents from storage when necessary
• Process gate requests
• The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work of different assignment positions
• Other duties as assigned

Compensation: $21.00/hr; direct experience highly considered.

Qualifications

Knowledge and Skills

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Interpretation and completion of verbal and/or written instructions at a proficient level.
• Knowledge of general office equipment (copier, fax, phone systems, etc.).
• Confidentiality and discretion in the performance of all duties and responsibilities.
• Time management and time critical prioritization skills.

Education and Experience

• High School Diploma or GED Required
• 0 – 3 years of directly related or closely related experience

Working Conditions

• Typical office environment
• Frequent social interaction