Job Description

Key Responsibilities

• Greets all customer promptly, provides timely professional services
• Provides excellent customer service by listening to customer inquiries and requests,
• Recommends related parts that are needed
• Ensure necessary parts are available
• Assists Service Technicians in determining parts requirements
• Informs customers when special order parts have arrived
• Build productive working relationships, consult with others as necessary
• Approachable style, open communication
• Takes initiative to help others as needed
• Follow up with customer to ensure that their needs have been met
• Promotes cooperation and teamwork through actions
• Effectively handles changes in the Parts Department
• Maintain composure in dealing with customers
• Encourages others to value change
• Managing complexity
• Understanding and using business knowledge

Education Knowledge and Requirements

• Achieving High Standards
• Working effectively with others
• Handling Pressure Managing Complexity
• High school degree or equivalent preferred
• 1 year in an automotive parts environments preferred
• Moving throughout the Parts Department
• Using computer to look up information and write up orders
• Standing 6 to 8 hours during a shift
• Bending, stretching, lifting, reaching and climbing g
• Using equipment consistent with industry standards

How to apply?

Interested candidates are invited to submit your updated curriculum vitae to recruitment.kh@rmagroup.net or may also contact us on Tel: 092 888 714/ 088 222 8261/ 070 555 494 for inquiring or application.

RMA CAMBODIA

No.27, Street 134, P.O. Box 55 Sangkat Mittapheap, khan 7Makara, Phnom Penh

Website: http://www.cambodia.rmagroup.net