Job Description

ABOUT US

Hampshire Property Group is a leading provider of residential and holiday park destinations across Australia and New Zealand, offering families and travellers memorable experiences in some of the most beautiful natural settings. We take pride in creating exceptional moments for our residents and guests while preserving the environment and local culture. About Lakes Entrance Tourist Park and Lakes Entrance Village

Located in the heart of Victoria’s beautiful Gippsland Lakes region, Lakes Entrance Tourist Park offers a relaxed coastal escape with cabins, powered and unpowered sites, while the Village is close by and offering residents a welcoming, safe and relaxed lifestyle for over 50's.

With easy access to beaches, walking tracks, local dining, and attractions and positioned close to Eastern Beach, Lakes Entrance Golf Club, and the town centre, the park is a welcoming destination for those seeking a memorable seaside holiday or home.

Why Join Us?

• Competitive Compensation – Attractive salary package complemented by on-site accommodation with utilities included.
• Community Centric Environment – Be part of a welcoming team in a location renowned for its natural beauty and recreational opportunities.
• Professional Development – Engage in a comprehensive induction program and access opportunities for career growth within a company that values initiative and performance

THE ROLE

We are seeking an experienced Park Manager to oversee the operations of Lakes Entrance Tourist Park and Lakes Entrance Village. This full-time, live-on-site position involves managing daily park operations, leading a diverse team, and ensuring guests and resident experiences are positive in one of Victoria’s most loved coastal destinations.

Your Responsibilities

• Manage day-to-day operations, ensuring accommodations, amenities, and guest services exceed expectations.
• Confidently engage with village residents and foster a strong sense of community by providing ongoing support and maintaining a welcoming atmosphere, building positive repore.
• Lead and inspire a diverse team of staff across various departments including reception, grounds and sales.
• Drive revenue, and satisfaction through innovative marketing and exceptional customer service.
• Ensure compliance with safety standards, regulations, and company policies.
• Oversee budgets, financial reporting, and operational efficiency.
• Maintain the park and village's aesthetic appeal through hands-on maintenance and landscaping oversight.
• Build strong relationships with the local community and stakeholders to enhance the park’s reputation.
• Participate in an on-call capacity to respond to operational or guest-related matters outside standard business hours as required.

ABOUT YOU

To thrive in this role, you’ll bring:

• Property Management or related experience in a similar operational role.
• Strong leadership and communication skills to motivate your team.
• A guest-first & resident-first mindset with excellent organisational and problem-solving abilities.
• Knowledge of industry trends, regulations, and sustainability practices.
• Proficiency in IT systems (reservations, POS, property management).
• Flexibility to work weekends, and holidays in peak seasons.
• A current (or willingness to obtain) National Police Check and First Aid Certificate.

APPLY NOW

If this sounds like you, please send through an up-to-date resume along with a cover letter by clicking the Apply Now button.

RECRUITMENT AGENCIES

Please note that we will not accept unsolicited resumes from Recruitment Agencies. No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement.