Job Description
Under general supervision of the Parking Manager/Supervisor, this position will perform a variety of job functions within the Transportation Department. The primary job functions include valet, customer service ambassador, garage rover, traffic director and parking enforcement officer.
The incumbent will act in accordance with departmental procedures and standards for the department’s daily operations and procedures set forth in the Transportation Department Operations manual. The incumbent will also act as an ambassador and/or greeter for Transportation programs and services as needed.
Incumbent must be willing to work at any assigned UCSF location on short notice and must be able to work overtime as needed.
DUTIES & ESSENTIAL JOB FUNCTIONS
Identify the functions or tasks that employees in the job perform. The essential functions should state the purpose of the work and the results to be accomplished, rather than how the function is performed. Of the tasks listed , what percentage of time is devoted to each? The more time employees spend on a function, the more likely it is that the function is essential. Generally, include those functions that account for 10% or more of the work, i.e., key items that contribute significantly to the achievement of the job. The functions should add up to 100%.
%
of time
Essential Function (Yes/No)
Key Responsibilities
(To be completed by Supervisor)
90%
YES
Parking Representative Duties
Perform in a manner consistent with all department and University policies and procedures
Issue claim checks and collect parking fees for cashier/valet operations and/or special events, according to established departmental policies and procedures
Assist with facility maintenance and cleaning projects
Operate University assigned vehicles
Provide break coverage for other Parking Representatives as needed
Perform as a valet, customer service ambassador, garage/lot rover, or traffic director as needed
Assist with jumpstarts and vehicle lockouts
Complete administrative duties as needed
Provide exceptional customer service in an attentive, friendly, and efficient manner
10%
YES
Performs other related duties as requested, assigned, or required.
100%
(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)
Required Qualifications:
- Minimum of 2-year valet and/or related parking industry work experience
- High School diploma/GED or an equivalent combination of education and work experience
- Ability to read, write, perform mathematical calculations, follow verbal and written instructions, and six months of related experience, preferably in public contact work, and knowledge and abilities essential to the successful performance of the duties assigned to the position; Ability to operate manual, automatic, and electric vehicles in and out of tight parking spaces quickly and efficiently
- Possess basic computer skills for valet operations administrative duties
- Perform basic mathematical calculations
- Demonstrated ability to work in a professional, courteous, and efficient manner with the public, faculty, staff, and co-workers and to function well under period of stress.
- Demonstrated record of exceptional attendance, punctuality, and excellent customer service.
- Act in accordance with organizational policies, procedures, and standards
Required Licenses and/or Certifications:
- Valid California Driver’s License and an excellent driving record required; no license restrictions other than for corrective lenses (applicants are required to present a current copy of their DMV record with their application/resume).Class C with CA DMW H6 Driving Record Report
Preferred Qualifications:
- Experience in customer service
- Experience working in a health or medical center related environment
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as
our PRIDE values
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available
here
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
