Ipswich Borough Council are looking for a self-motivated and highly customer-focused individual to join our Processing Team within Parking Services. This is an excellent opportunity to become part of a friendly, supportive and professional team delivering essential services across Ipswich.
Parking Services are responsible for
The Processing Team plays a key role in ensuring that administration, appeals, and Parking Penalty Charge Notices (PCN’s) are handled efficiently, accurately, and in line with legislation.
What you’ll be doing
About you
Essential:
Desirable:
You will be required to complete a City & Guilds Level 2 Award (Parking).
As well as a good salary, we offer:
a career grade average pension scheme
generous holiday and sick pay entitlements
subsidised parking for work and leisure
public transport discounts
free swimming and gym membership
cycle purchase scheme,
plenty of personal and professional development opportunities
flexible working / hybrid working opportunities
Employee Assistance Programme
the opportunity to work with great colleagues.
Working pattern
For more information
For an informal chat about this role please contact Dan Hawkes via email at: dan.hawkes@ipswich.gov.uk
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Please download the and Person Specificationto find out more about this role.
How to apply
Apply online at Home - Ambition Ipswichwhere you can complete the online application form for this vacancy.
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications
Please note CVs are not accepted.
Closing date: 21 July 2026.
Interview date: week commencing 3 August 2026.

Reimagine the possibilities.
As one of the largest employers in Suffolk, we have a huge variety of exciting careers to offer people as keen to make a positive impact on the world around them as we are.
As a modern, flexible, and effective council, we’re driven to make a difference to the environment, the communities we serve, and the careers of our people. We explore innovative ways to encourage, respect, and enable everyone to be the best they can be.
By creating meaningful connections with our people and our partner organisations, we’ve built a culture of mutual collaboration, trust, and respect where everyone is supported to be their authentic selves.
We aim to inspire and empower. To improve and evolve. To develop and innovate. To take pride and ownership of the world around us and ensure that we leave a positive and lasting legacy. That’s why it’s time to reimagine a career with the council and take a fresh look at what we can offer you.