Job Description

Posting number: 14211

Department: General Services

Division: Parking

Job classification: Meter Monitor

Posting type: Open

Categories: Code Enforcement, Customer Service

Summary

The Department of General Services, Parking Division, is seeking Meter Monitors. Meter Monitors enforce city parking and vehicle registration regulations, issue citations and facilitates the towing of vehicles, and testify in court regarding traffic violations.Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The City of Norfolk’s Parking Division is an enterprise fund, which falls under the Department of General Services. The Parking Division operates over 19,000 public parking spaces located in 14 garages, 10 lots, and more than 500 street spaces.

The Department of General Services, Parking Division, is seeking a Parking Enforcement Officer (Meter Monitor). Parking Enforcement Officers enforce city parking and vehicle registration regulations, issue citations and facilitates the towing of vehicles, and testify in court regarding traffic violations.

Examples of duties

• Enforces City Code by patrolling streets and parking areas in a City vehicle or on foot, checking for expired meters and illegally parked vehicles, issuing citations, and providing information to the public.
• Facilitates the towing of vehicles by contacting the parking ticket office, verifying that the vehicle has three or more outstanding tickets and remaining with the vehicle until it is towed.
• Provides court testimony by presenting information about the traffic violation and answering questions.
• Performs work outside in variable weather conditions.
• Performs essential assignments as defined by City policy and will be required to work special assignments during emergencies such as inclement weather and events.
• Communicates with the public and must possess good verbal communication skills.

Qualifications

Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

Required:

• Six months of experience.
• This position requires attention to detail, including the ability to interpret signage and compile data to complete citations.
• The ability to work independently and as part of a team.

Preferred:

• Prefer 6 months of experience in writing citations, background in security, prior Enforcement Parking Officer, Meter Monitor, former Police Officer, or Security Officer.

Supplemental information

• Valid Driver's License required. A DMV transcript dated within 30 days will be required if selected for hire.

Work Location: Waterside Garage 50 Martins Lane Norfolk, VA 2351

Work Schedule:

• Various 40-Hour Shifts between Mondays through Saturdays, 6:30am – 11:30pm.