Job Description

Job Location Georgia Aquarium - Atlanta, GA 30313 Salary Range $15.50 - $15.50 Hourly

Universal Parking is looking to hire Parking Attendants for the Georgia Aquarium.

Pay Rate: $15.50/hour

About Us

At Universal Parking, our team members are the cornerstone of our success. We pride ourselves on being recognized as a 2024 Top Workplace by the Atlanta Journal-Constitution, a testament to our commitment to creating a workplace where employees feel respected, supported, and empowered to grow. With over 175 years of combined management experience, we offer tailored parking management services that meet the diverse needs of our clients. Our turn-key solutions ensure seamless operations and exceptional service. Join us and be part of a company that values excellence, innovation, and a positive work environment!

Why Universal?

• Quick hiring and onboarding process
• Year-round work and consistent schedule
• Health and PTO benefits for full-time employees
• Paid training

Job Purpose

The Parking Attendant plays a key role in ensuring a smooth and efficient parking experience for Georgia Aquarium guests. This role involves greeting customers, directing traffic, processing payments, and maintaining a clean and organized parking facility.

Principal Responsibilities

• Greet and assist Aquarium guests and general parkers in a courteous, professional, and friendly manner.
• Direct customers to available parking spaces and provide guidance as needed.
• Monitor the parking garage to ensure proper parking, safety, and security.
• Answer customer inquiries regarding the Georgia Aquarium, parking policies, payment options, and directions.
• Handle parking fee transactions, including cash, credit cards, and digital payments.
• Report vehicle accidents, suspicious activity, or maintenance issues promptly to management.
• Maintain cleanliness and organization of the parking area, ensuring signage is visible and in good condition.
• Provide support during peak times or special events to ensure smooth parking operations.
• Assist in managing parking lot traffic flow to prevent congestion and ensure safety.
• Resolve customer complaints or concerns in a professional and timely manner, escalating issues as necessary.

Working Conditions

Work is performed on-site in varying weather conditions, including extreme heat, rain, and cold temperatures. The role involves prolonged periods outdoors or inside a parking deck. Specific uniforms may be provided to accommodate weather conditions.

Benefits

• Medical, Dental, and Vision (60-day waiting period may apply; full-time employees only)
• PTO accrual for full-time employees

Join Universal Parking and be part of a team that ensures a smooth and enjoyable parking experience for Georgia Aquarium guests!

Skills and

Qualifications

• At least 18 years of age
• Previous customer service or parking attendant experience preferred
• Strong communication and interpersonal skills
• Ability to remain calm and professional in stressful situations
• Ability to work outdoors in various weather conditions
• Flexibility to work evenings, weekends, and holidays as needed