Job Description

We are working closely alongside a Local Authority in Greenwich to assist with the appointment of a Parking Appeals and Representations Officer, on a 6-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay £19.37 - £24.50 per hour

The Parking Appeals & Representation Officer will be responsible for investigating and responding to challenges, representations, and appeals relating to Penalty Charge Notices (PCNs). The role requires a high level of accuracy, strong legislative knowledge, and the ability to work to strict deadlines while producing high-quality written responses.

Responsibilities:

• Investigate and respond to challenges, representations, appeals, charge certificates, and all PCN-related correspondence at all stages of the statutory process.
• Produce high-quality written responses in line with productivity targets and service standards.
• Assess and weigh evidence to make balanced, fair, and legally compliant decisions.
• Prepare and submit appeal evidence packs to London Tribunals within specified timescales.
• Attend personal appeal hearings when required and act as a professional liaison between the Council and London Tribunals.
• Respond to additional tribunal correspondence within required deadlines.

Essentials

• Proven experience in handling parking appeals, representations, or similar statutory casework.
• Strong understanding of parking enforcement legislation and statutory processes.
• Excellent written communication skills with attention to detail.
• Ability to work to tight deadlines while maintaining high-quality standards.
• Experience of analysing evidence and making sound, balanced judgements.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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