Job Description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do:

• Welcome guests and provide accurate, engaging information about park attractions, shows, and experiences
• Clearly communicate all safety guidelines and ensure guest compliance to maintain a safe, secure environment
• Manage show operations by opening and closing venues in accordance with capacity limits and scheduled start times
• Oversee reserved seating areas, ensuring guests with purchased seating experiences are properly accommodated and receive a premium, seamless experience
• Maintain the cleanliness, organization, and overall presentation of all assigned venues, including seating areas, queue lines, and show spaces, to uphold park standards
• Deliver exceptional guest service by proactively responding to questions, resolving concerns, and anticipating guest needs
• Represent the park with enthusiasm by demonstrating a positive attitude, high energy, and a strong commitment to quality in every interaction
• Support overall park operations by assisting with additional duties and responsibilities as assigned

What it takes to succeed:

• Must be at least 16 years of age.
• Must be able to lift or move up to 50 pounds.
• Must be able to climb stairs.
• Must have strong written/verbal communication skills.
• Must be able to read, write and speak English.
• Must be able to multi-task in a fast-paced work environment.
• Must be able to work with cleaning machines.
• Must be able to stand or walk for prolonged periods of time (often in direct sunlight).
• Must be able to work in inside and outdoor weather conditions (i.e., wet/humid conditions and sun).
• Must be able to positively interact with park guests and co-workers of all ages, different ethnic/cultural backgrounds and/or languages, and individuals with special needs.

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways
  

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.