Job Description

Job Location: Anakeesta - Gatlinburg, TN 37738
Salary Range: $16.00 Hourly

Park Ambassador
Job

Summary
Want to be part of something SPECTACULAR in the Great Smoky Mountains? Imagine a rewarding role working with the nicest people, surrounded by breathtaking views atop Gatlinburg. As a Park Ambassador, you’ll be at the heart of our award-winning adventure park—welcoming guests, promoting safety, guiding them through our Adventure Elements, and helping create unforgettable experiences at the top of the Smokies.
Responsibilities
- Greet and educate guests about Adventure Elements including TreeVenture, BearVenture, Astra Lumina, and BirdVenture.
- Open and close adventure areas according to daily operating schedules.
- Monitor guest activity and ensure all safety protocols and guidelines are followed.
- Provide helpful park knowledge, wildlife facts, scenic recommendations, and photo opportunities.
- Serve as an approachable and reliable source of guest assistance throughout the day.
- Deliver clear safety instructions and confidently enforce posted regulations.
- Maintain a professional, friendly, and positive attitude—even during peak visitation times.
- Perform additional duties as assigned.

Qualifications

Qualifications
- Must be 16 years of age or older.
- Strong communication and guest service skills.
- Enthusiastic, outgoing, and proactive personality.
- Ability to navigate uneven mountaintop terrain with ease.
- Comfortable working outdoors in all weather conditions.
- Availability to work days, evenings, weekends, and holidays.
Physical Requirements
- Able to lift up to 50 lbs.; ability to push, pull, grasp, kneel, stoop, climb, balance, crouch, and crawl.
- Must be able to walk or stand for extended periods on uneven surfaces.
Perks of Working With Us
- Work with an enthusiastic team and help create lasting memories.
- Free parking.
- Competitive pay.
- Paid time off.
- Medical, dental, and vision insurance.
- Life insurance.
- 401(k).
- Free admission for employees and immediate family.
- Employee discounts on food and merchandise.
- Generous pass exchange program with area attractions.
About Us
Anakeesta is an award-winning adventure park that immerses guests in the natural beauty of the Smoky Mountains through thrilling experiences, scenic relaxation, and unforgettable moments. Whether you're guiding guests on their adventure or supporting the magic behind the scenes, your role makes a meaningful impact.
“Be a Breath of Fresh Air”