Job Description

Families First is a Georgia non-profit family service agency. We assist over 21,000 children and families each year, and we have been serving metro Atlanta for 133 years. Our mission is to build resilient families so all children can thrive.

Everything our agency does is about strengthening families—all kinds of families with all kinds of needs. To foster strong communities, we deliver empowering and sustainable solutions to children and families—solutions that improve child well-being and family self-sufficiency. Families First accomplishes our mission by focusing on three impact areas:

• Behavioral Health Counseling Our services strive to assist families, individuals, youth, and children to express, understand, and cope with life events.
• Navigator Services: Families First Navigators provide intensive and personalized case management by connecting individuals and families with community services and resources while building on their resilience to help them thrive.
• Parenting and Adoption Support Services Our services include parenting classes and services for divorced/separated parents, family reunification for families impacted by adoption, comprehensive support for Georgia's adoptive/foster families.

Reports to the Parenting and Permanency Supervisor, the Parenting Time Specialist ( Contractor) is responsible for the implementation of the state’s Child Access and Visitation Program to assists noncustodial parents improve access and visitation time with their children. The Parenting Time Specialist (PTS) is responsible for supervising visits and providing a safe, secure environment, physically and emotionally, for children. In addition, the Parenting Time Specialist (PTS) provide individual and group education sessions in one or more of the Agency’s Parenting Plus service areas including Parenting Time (child access and visitation), Partners in Parenting, and Parenting Education Classes. These services include group education session, visitation enforcement (including monitoring, supervision and neutral drop-off and pickup).

PRINCIPAL ACCOUNTABILITIES

• To supervise visits of non-custodial parents with their child(ren). This includes monitoring and, if necessary, intervening with the parent or child who demonstrated inappropriate physical or verbal behaviors.
• Provide individual case management & maintain accurate, up-to-date documentation according to established Agency guidelines.
• Teach curriculum-based educational seminars lasting 1 to 4 hours; facilitate psycho-educational groups on an as needed basis.
• Administrative tasks to include but not limited to archiving client files, and scheduling sessions/seminars.
• Remain current with the rules and regulations of the program and state requirements.
• Maintain a positive work atmosphere by acting and communicating in a manner that allows you to get along with customers, clients, co-workers, and management.
• Requires the ability to work a flexible schedule including evening, weekends, etc.
• Complete all other duties/responsibilities assigned.

COMPETENCIES

• Must have strong communication skills, both verbal and written.
• Ability to multi-tasks as well as prioritize task(s) to effectively execute caseload.
• Ability to create systems that track referrals, waiting lists and other applicable data.
• Experience with creating tracking spreadsheets, inputting information in databases and/or an electronic case record system(s).
• Ability to demonstrate an understanding of ethical conduct practices including confidentiality, authorization for releases, some HIPAA practices, etc.
• Require some flexibility (as needed) with work schedule in order to assist with events, meetings, special projects, new programs, etc.
• Demonstrate ability to respond appropriately to the cultural differences among the Agency's service population.
• Take the initiative including utilizing a problem solving and a solution focus approach.
• Demonstrate consistent time management skills and the ability to meet multiple deadlines.

Qualifications

• Bachelor’s Degree in social work, counseling or marriage and family therapy or related human service field required.
• Master’s degree preferred.
• Experience in child, adolescent, family, and/or parenting service.
• One year of training, adult education and/or group facilitation experience.
• Proficient in Microsoft Office Suite (Word, Power Point, Excel, SharePoint).

Additional Information

WORKING CONDITIONS:

Normal well-lit cubicle office environment where there is little to no physical discomfort due to temperature, dust, noise, and the like. May be required to meet with staff throughout the facility and in remote offices.

EEO Statement:

It is the policy of Families First not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Families First to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Families First is an Equal Opportunity Employer dedicated to Affirmative Action and Workforce Diversity.

Families First participates in E-Verify.

www.familiesfirst.org