Job Description

Parenting Line Practitioner

• Maximum Term contract ending 30 June 2027

• Onsite in Kensington

• Full-time

• Shiftwork required - Parenting Line operates 8 am to 8 pm 7 days/week, every day of the year

ABOUT THE ROLE

We are seeking dedicated and passionate Parenting Line Practitioners who aspire to provide support to WA parents and carers in child development and parenting information.

DUTIES

Responsibilities include but are not limited to:

1. Support families with parenting their children (0-18 years) utilising family partnerships and strengths-based approaches.
2. Provide evidence-based child development information and evidence informed parenting strategies to support families with their parenting queries and concerns.
3. Assist families to connect with services and resources that will support them in their parenting journey.

ABOUT YOU

The successful candidate will hold current registration with the Australian Health Practitioner Regulation Agency (AHPRA) or Australian Association of Social Workers (AASW) together with the following:

• Qualifications in Child Health Nursing, Social Worker, Occupational Therapist, Counsellor, Psychologists, or similar disciplines.
• Experience working with families with babies and young children.
• Experience working in partnership with families and family health, particularly in the areas of parenting, child development, perinatal mental health issues.
• Knowledge of contemporary social issues and the effects on children and families.
• Ability to engage with and work effectively with all families, including those who are stressed/irritable.
• Proficient in computer technology systems.
• Valid WA Working with Children Check.
• Satisfactory National Police Clearance obtained within the last 6 months.

WHY JOIN US

• Salary packaging benefits available
• Paid parental leave (up to 14 weeks!)
• Discounted Private Healthcare
• Access to Employee Assistance Program (EAP)
• Refer a Friend Program ($500 for the referrer and $500 for the friend)

HOW TO APPLY

Applications are due by 5pm, Tuesday 9 June 2026 however shortlisting will commence immediately so we encourage you to submit your application promptly.

Click 'Apply' and follow the prompts to submit your CV.

If you have any queries, please contact Senior Parenting Line Practitioner, Jennifer Noronha, jnoronha@ngala.com.au.

ABOUT US

At Ngala, we believe every child deserves the opportunity to be their best, and that raising children should be a joyful and rewarding experience.

After 130 + years of working with families across Western Australia, Ngala continues to use the latest research and training, alongside community stories and experiences to develop and deliver services that meet the needs of today’s parents and children.

CULTURE

Our core values at Ngala are Human Connection, Integrity, Fairness and Creativity.

Ngala is an equal opportunity employer and promotes a workplace that actively seeks to include, welcome and value the unique contribution of all people. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse background, people who identify as LGBTIQA+ and people with a disability.

We acknowledge the Traditional Owners of the land where our programs and services operate and pay our respects to Elders past and present in the spirit of reconciliation. We acknowledge the importance of children being raised with connection to culture, community and family.

To find out more about Ngala, visit www.ngala.com.au.