Job Description

Join Real Futures today and support parents and carers with their education and employment goals.

Real Futures is a majority Aboriginal-owned and staffed company. We provide tailored employment services, including the Parent Pathways Program (PPP), Remote Australia Employment Services (RAES), Transition to Work (TtW), Indigenous Skills and Employment Program (ISEP), and Inclusive Employment Australia (IEA) across Australia.

Parent Pathways is about parents and carers and their individual needs. With the help of a qualified mentor, parents and carers can receive flexible support to assist with any personal, study or work goals.

This is a maximum term role culminating 31 October 2027.

A day in the life of our Parent Pathways Mentor can include:

• Working with eligible parents of children under the age of six
• Maintain and support an active caseload
• Conduct parent assessments within the context of continuing education and career planning
• Help parents to identify their goals by providing career guidance and pathway planning
• Develop, monitor and review a clear participation plan in consultation with parents
• Link parents into appropriate local non-vocational support services
• Achieve individual KPI’s and targets
• Ensure compliance with the Parent Pathways Agreement for all relevant activities

Knowledge/Skills

• Experience in Community Service, Children, Youth and Families or Employment Services
• Administration experience - experience using CRM and databases, intranets, and sourcing information via internet
• Demonstrated ability to work in an outcome-based environment
• Demonstrated ability to develop high quality, individually tailored service
• Experience dealing with challenging participants and de-escalating situations of conflict
• Highly developed communication and negotiation skills
• Ability to work within a team and autonomously

Being a part of the Real Futures team, you will be provided with a wide range of benefits including:

• Personal and professional development opportunities
• Rewarding and supportive culture
• Birthday leave and diversity leave
• Frequent training and support to excel in the role
• Free Employee Assistance Program
• Access to novated car leasing
• Engage Wellbeing and Recognition Centre (Move, Munch, Money and Mind)

To be considered you must...

• Have full working rights in Australia
• Have a current driver’s licence and a comprehensively insured vehicle
• Complete an Australia History Criminal Check
• Have a current Working with Children Check or willing to obtain a Working with Children Check before employment
• Ability to work Tuesday, Wednesday and Friday - 8:30am to 5:00pm

Please note that people with a criminal record are not automatically barred from applying for this position, rather the relevance will be considered as it applies to our industry.

About AKG:

AKG is an innovative employment services, community, health and education provider, underpinned by a unique partnership model.

Our family of businesses work together to empower individuals and communities, with a particular focus on disadvantaged communities including First Nations, youth and people living with a disability.

We are proud of our 30-year heritage and our achievements. So far, we have helped more than 1 million people to learn, find employment and discover new career opportunities.

At AKG we are empowered by our diversity. AKG are committed to providing a work environment where everyone is included, treated fairly and with respect. AKG encourages applications from people of all ages, nationalities, abilities, and cultures including Australian Defence Force Veterans and their Families, Aboriginal & Torres Strait Islander People, the LGBTQI+ community and people with a disability.

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact our talent team via email recruitment@akgaustralia.com.au.

If this role speaks to you and you want to be a part of a high performing and collaborative team as well as the ability to build an amazing career with an organisation that fosters genuine growth and development, please apply today.