Job Description

Are you passionate about supporting families and guiding teams toward success? Do you thrive in a role where you can mentor others, ensure program excellence, and build meaningful partnerships? Join our team as a Parent Partner Program Coordinator and help strengthen families through the power of lived experience and community support.

Why Join Us?

• Lead with Purpose – Oversee a program that uplifts families and empowers Parent Partners to create lasting change.
• Mentor & Support – Play a vital role in recruiting, guiding, and developing Parent Partners across Iowa.
• Grow Professionally – Enhance your leadership and coordination skills while contributing to a statewide family support initiative.
• Collaborate & Influence – Build strong partnerships with human service professionals and advocate for families at local and state levels.

What You’ll Do

As a Parent Partner Program Coordinator, you’ll manage the day-to-day operations of the Parent Partner Program in collaboration with the Statewide Director, Operations Coordinator, and HHS. You'll ensure that the program aligns with the Iowa Parent Partner Approach and supports families effectively while leading a dedicated team of Parent Partners.

Your Key Responsibilities

• Implement the Parent Partner Initiative in accordance with the “Iowa Parent Partner Approach, Governing Philosophy, Policy and Protocol Guide for starting a Parent Partner Program.”
• Recruit, retain, and support a team of Parent Partners across your service area
• Assign referrals and provide monthly one-on-one support and coaching to Parent Partners
• Ensure compliance with all referral, documentation, and reporting processes
• Schedule and facilitate monthly clinical support meetings for the Parent Partner team
• Monitor completion of weekly, bi-weekly, and monthly tasks using standardized checklists and calendars
• Provide ongoing training and development opportunities for Parent Partners, including speaking engagements and community involvement
• Utilize statewide standardized handbooks, forms, and tools, ensuring accuracy and consistency
• Collaborate with HHS and attend required meetings, trainings, and local/statewide events
• Work with Quality Assurance staff to ensure timely and complete data entry and program tracking

What You Bring to the Team

• Leadership skills with a heart for mentoring and supporting others
• Personal or professional experience in child welfare or human services
• Confidence in managing program logistics and staff performance
• Clear communication, organization, and decision-making abilities
• Comfort navigating partnerships with state agencies and service providers
• Commitment to family-centered, strengths-based support

Our Benefits

• Vacation and Sick Time
• 8 paid holidays
• Medical, Dental, Vision, 401k with Company match
• Company provided life insurance, with optional voluntary life insurance
• STD and LTD
• EAP
• Employee Referral Program

Requirements

What You Need to Succeed

• High school diploma and at least five years of full-time child welfare or human services experience required
• Associate’s degree with four years of experience, or a bachelor’s degree in a related field with two years’ experience is preferred
• Experience providing leadership or a willingness to be trained in staff oversight
• Obtain the Iowa Parent Partner Coordinator Certification (required within six months of hire)
• Strong writing skills; experience with court reports and testimony preferred
• Valid driver’s license, reliable transportation, and acceptable driving record
• Basic math, computer, and data entry proficiency
• Physically able to lift/move up to 50 lbs occasionally and perform in-home/community visits as needed