Job Description

Posting number: 194981

Department: Department of Social Services

Division: Human Services

Job classification: Program Coordinator II

Posting type: Open

Categories: Community Services, Health Services, Social Services, Human Services, Community and Social Services

Summary

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Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The Parent Engagement Coordinator administers and supports statewide activities that strengthen parent engagement, elevate lived expertise, and improve collaboration across systems that serve families. This position provides program coordination, guidance, and technical assistance to ensure consistent, high-quality parent engagement practices across regions. The role ensures alignment with agency policies, state regulations, and program objectives to promote meaningful family voice, enhance prevention efforts, and support improved outcomes for children and families by upholding DSS policies, the agency mission, and the GPS Practice Model.
• Administers and supports statewide parent engagement activities that strengthen partnerships with custodial and non-custodial parents, ensuring consistent and high-quality caregiver engagement practices across regions.
• Leads statewide efforts to enhance father engagement by collaborating with county and regional staff and partnering with community organizations to strengthen outreach, develop father-inclusive practices, and promote coordinated support for fathers across all service areas.
• Supports the child welfare and provider workforce in identifying eligible FFPSA candidates and their caregivers who may benefit from Title IV-E prevention services.
• Works collaboratively with regional staff, stakeholders, and community providers to integrate lived expertise into program development and continuous quality improvement efforts, ensuring parent voice informs statewide decision-making.
• Manages and coordinates activities of the Parent Advisory Council, including facilitation, communication, and implementation of follow-up actions that support system improvement and elevate family voice.
• Maintains expert knowledge of best practices for engaging parents with lived child welfare experience and provides guidance, technical assistance, and coaching to staff and partners to support consistent statewide engagement approaches.
• Oversees data collection, tracking, and reporting related to parent engagement activities and the Parent Advisory Council, ensuring accurate and timely reporting to leadership, federal partners, and community stakeholders.
• Ensures that Personal Identifying Information (PII) is properly used, accessed, gathered, shared and disposed. Protects the agency networks and applications by safeguarding systems, equipment and data.
• Performs other duties as assigned.

Examples of duties

A Bachelor's Degree and six (6) years of experience in any combination of social work, management, business administration, administrative services or public administration.

A Master's Degree and four (4) years of experience in any combination of social work, management, business administration, administrative services or public administration.

Supplemental information

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Child Welfare Services / Richland County