Flagship

Paralegal (Litigation)

Flagship  •  Norwich, GB (Onsite)  •  4 hours ago
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Job Description

As a Paralegal (Litigation), you’ll specialise in Housing Management Litigation, supporting the In‑House Counsel (Litigation) with a varied and impactful caseload. Your work will directly support colleagues across the Group to manage risk, resolve disputes and deliver fair, lawful outcomes for our customers and communities.

You’ll provide high‑quality legal support across possession claims, injunctions, disrepair claims, general housing management advice and other civil litigation involving the Group, delivering work on time, to budget, and to a high standard. This is a dynamic role offering regular exposure to court advocacy, legal training, and collaborative working across housing and other teams within the Group.

Role and responsibilities

  • Supporting the In‑House Counsels with housing management litigation cases

  • Working on possession proceedings, injunctions, disrepair claims, general housing management advice and other civil litigation involving the Group.

  • Providing clear, practical legal advice on routine matters and supporting more complex cases

  • Attending court to advocate on behalf of the organisation

  • Supporting colleagues and members of the public to prepare accurate witness statements and court evidence

  • Delivering legal training and updates to staff across the Group

  • Working directly with Housing and other teams across the region, including attending offices as required

  • Overseeing spend on outsourced legal services in line with financial regulations

  • Maintaining accurate case data and records on internal systems to support reporting and decision‑making

What we're looking for:

You’ll be confident, well‑organised and comfortable working in a fast‑paced legal environment, with a strong focus on customer service and collaboration.

You’ll need:

  • Experience handling legal work within a law firm or tenancy enforcement department of a housing provider.

  • Experience of court advocacy or a strong willingness to undertake advocacy as part of the role

  • Excellent written and verbal communication skills, able to influence decisions using facts and data

  • Strong customer service skills, with the ability to adapt your communication for different audiences

  • The ability to manage competing priorities and deliver high-quality work to deadlines and budget

  • Confidence working with legal and case management systems

  • A proactive, solutions‑focused approach to problem‑solving

Please see the attached Paralegal (Litigation) The Part I Play Statement, for responsibilities and requirements details.

What you’ll gain

  • Further experience in housing management litigation within an in‑house legal team

  • Opportunities to develop strategic decision-making and legal judgment

  • Exposure to advocacy, training delivery and cross‑organisation working

  • A deeper understanding of housing law and its real‑world application

  • The chance to make a meaningful impact through legally sound, customer‑focused outcomes

Please click here to see full benefits package details.

How to apply

To apply please click "apply online" below. You will be asked to attach your CV and provide a supporting statement, outlining why you’re the right person for the job. If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence.

Important dates

Closing Date: 21st June 2026 (midnight)

Interview Date: TBC

No agencies please

Flagship

About Flagship

We’re Flagship. We build homes, let, improve and maintain them for people in need. We don’t simply want to make a difference to our customers and their communities – we want to solve the housing crisis too.

Industry
Nonprofit & NGOs
Company Size
201-500 employees
Headquarters
Norwich, GB
Year Founded
1998
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