As a Cashier at Chick-fil-A in DFW Airport, you are the first point of contact for travelers who are hungry, in a hurry, and counting on efficient, friendly service. This role operates in a high-volume, fast-paced environment where accuracy, energy, and professionalism matter. You will process transactions, assist guests with menu selections, and help maintain an organized, clean workspace while delivering a positive experience for every customer.
Accurately process guest orders using the point-of-sale system, including cash, credit, and debit transactions
Follow cash-handling and loss-prevention procedures to ensure accuracy and accountability
Provide knowledgeable menu guidance, including answering questions related to ingredients and food allergens
Respond promptly and professionally to guest requests or concerns, escalating to management when needed
Maintain guest satisfaction by delivering courteous, efficient service during peak travel periods
Support daily operations by assisting with seating, stocking, cleanup, phones, and general restaurant needs
Contribute to training and supporting new team members through positive reinforcement and teamwork
Keep work areas clean, organized, and compliant with safety and sanitation standards
Consistently meet service quality expectations, including Secret Shopper standards
High School Diploma or GED required
Food service or customer service experience preferred but not required
Ability to work in a fast-paced, high-energy environment
Basic math skills for handling payments and making change
Strong communication skills and ability to work both independently and as part of a team
Demonstrated reliability, sound judgment, and professionalism
This role requires standing for extended periods, frequent movement, multitasking, and interacting with a diverse traveling public. Employees should be comfortable working during busy shifts and adapting quickly to changing demands.
Paradies Lagardère is the North American division of Lagardère Travel Retail, a global leader operating more than 4,900 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 51 countries worldwide.
We bring 60+ years of experience in creating pioneering trends, developing innovative shopping and dining options and delivering engaging experiences for airport travelers across North America. Our expertise in international, national, local and proprietary brand development and management is industry renowned and complements our unrivaled proficiency and passion in delivering exceptional customer service, superior designs and award-winning operations.
Paradies Lagardère
• $1.6 Billion Sales
• 550+ Retail Stores
• 220+ Restaurants and Bars
• 90+ Airports
• 10,000+ Associates
Opening our first airport store in 1960 and then igniting a retail revolution two decades later, we continue today as the premiere airport retailer in North America. Driven by consumer research and developed by innovative teams of designers, architects, merchants and operators, our extensive variety of retail solutions leads the industry in creativity, inspiration and customer centricity.
Our Dining Division is a true restaurateur. We specialize in experiences. This is achieved with the most attractive brand portfolio in the industry, inspiring and creative restaurant designs, and a self-proclaimed and playful “maniac” approach to industry-leading hospitality.
Paradies Lagardère maintains its LinkedIn page to communicate information to our employees and shareholders. We also welcome messages from these audiences. Should employees want to communicate information that requires internal review and action, please see your employee handbook on how to provide that feedback.
