Job Description

What we do

The PaPM development and maintenance team in India is responsible for maintenance and co-development of the SAP Profitability and Performance Management product and content packages providing standard functionality for various use cases and industries. We are a global, diverse, and inspiring team and offer the opportunity to extend personal and professional capabilities, by working for a leading strategic SAP partner.

What you will do

• Provide Level 2 support for SAP PaPM, including incident analysis, root‑cause diagnosis, and timely resolution of production issues raised by users
• Support in creation and maintenance of knowledge base articles on the PaPM product
• Provide feedback coming from customer incidents to the stakeholders
• Participate in demos and business development initiatives
• Work collaboratively with a team of developers and product support colleagues
• Communicate effectively with stakeholders and team/project leads
• Promote and participate in sharing expertise, strengthening msg global’s collective knowledge
  
  

What we are looking for

Requirements

• Minimum 3 years of relevant PaPM consulting experience
• University degree (preferably in finance, accounting, controlling, computer science, or business analytics) or other equivalent experience
• Understanding of financial or controlling processes, like budgeting, cost allocations, profitability or tax calculations
• Ability to be creative, flexible, and adaptable in a changing work environment
• Excellent written and verbal communications skills
• Fluent in English (oral and in writing)

Nice to have

• Experience in SAP full life-cycle implementations, preferably with PaPM, SAP HANA, SAP Analytics Cloud, SAP Datasphere.
• Technical or functional expertise in SAP applications/modules like SAC, DSP, BW, HANA or S/4
• Experience with Service Now incident management system or equivalent.
• Usage on AI tools to ease out day to day mundane activities

What we offer

• A place where individuals are equally valued and where diversity and cultural differences are cherished.
• Competitive salaries and a broad range of benefits.