Job Description

If you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of

PAM Engineer

Role purpose

IAM Technology is a global engineering and development team providing Identity and Access Management technology for HSBC. We provide and support many of the Bank’s most critical IAM infrastructure services including Active Directory, Privileged Access Management (PAM) and Access Governance. We are passionate about providing high-quality, automated, and self-service solutions to our customers. Specialist Engineers within PAM Technology within one of three key functions - SRE, Engineering or Development, working in an Agile pod within a globally diverse team. There are opportunities to specialise in one area or rotate to build a broad range of technical skills in this diverse and exciting field.

Main activities:

This role reports into the PAM SRE Function. The role holder will act as a Specialist Engineer within the PAM Technology area and have opportunity to work on multiple products and technologies. This is a cross-skilled SRE function supporting all PAM services and adding value in automation and optimising BAU workload through innovation. SRE engineers partner with members of our Engineering and Development functions to provide a full end to end service to our customers.

Requirements

• Delinea Vault Secret Server or HashiCorp Vault they must have experience in supporting one or the other product, Windows Server or Linux Server background, Ansible, GitHub, Jenkins, Terraform
• Third party product scope; Delinea, HashiCorp,
• Conduct root cause analysis of incidents and implement measures to prevent recurrence.
• Deliver changes in accordance with guidelines, representing them in Change Advisory Board (CAB) meetings as required.
• Complete tasks to maintain a stable and resilient service.
• Drive continuous improvement in service health and resilience.
• Provide data and documentation to internal and external auditors, including walkthroughs and reports.
• Research, develop, and implement new solutions to reduce manual work and effort.
• Foster strong relationships with business stakeholders and internal technical teams.
• Manage out-of-hours work when required.
• Promote knowledge sharing and mentoring within the team.

You’ll achieve more when you join HSBC!

At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued by HSBC Electronic Data Processing (México) Private LTD***