APPLICANTS MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE.
The Accountability Office (AO) is responsible for supporting the integrity of social services programs administered by the New York City Human Resources Administration (HRA).
Within AO, the Centralized Data Entry (CDE) Unit receives all case transactions processed using the Paperless Alternate Module (PAM) from Cash Assistance (CA) and Non-Cash Assistance (NCA), Supplemental Nutrition Assistance Program (SNAP) Center staff as well as all ancillary sites that process CA and SNAP transactions. CDE is the only program authorized to process case actions, including error corrections, directly into WMS from PAM.
Centralized Data Entry is recruiting for (1) one Clerical Associate III to function as a PAM Data Entry Clerk, who will:
- Review and check Turn Around Document (TAD) for completeness to ensure accuracy of data entries and make corrections when necessary; enter information received from source documents for data entry. Maintain controls on items submitted for processing and ensure data entry is done in a timely manner.
- Correct errors of omission or transposition where no case record review is required and ensure required corrective action is taken on data entry errors.
- Ensure all forms to authorize the payment of benefits are correctly. completed, have the proper signatures and have all the appropriate approvals before and after data entry.
- Help to resolve daily correction of errors when they appear on the WINRO report, to eliminate the issuance of duplicate assistance, lapse of assistance or incorrect payments.
- Maintain for supervisor, a daily log of all assigned cases for which actions have been initiated.
- Scan TADs for Office of Central Processing, Job Centers and Supplemental Nutrition Assistance Program-Claims and Recovery (SNAP-CR).
- Return documents to supervisor to be returned to the Eligibility/Processing Specialists for Indexing and Inputting in PAM.
- Complete Fair Hearing Evidence Management System (FHEMS) hits using PAM, WMS and physical documents to update records so supervisors and managers can have an accurate accounting of the status of all outstanding FHEMS cases.
Work Schedule: Monday to Friday: 9 AM – 5 PM
Work location: 375 Pearl Street
CLERICAL ASSOCIATE - 10251
Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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