Job Description
- Provides expert, individualized coordination of care to patients and families.
- Completes initial and on-going comprehensive physical and psychosocial assessment of the patient and family to identify needs and areas for intervention.
- Ensures appropriate referrals to specialists when indicated and support adherence to treatment plan, including physician visits for evaluation and on-going management.
- Assists patients in accessing appropriate services and resources in the community to improve their overall health and well-being.
- Educates patient and family to enhance understanding of disease processes and plan of care, including discussion of treatment options to ensure informed decision making.
- Provides emotional support and counseling to patients and their families to improve transitions, adjustment to illness and adherence to treatment plan.
- Evaluates the patient’s physical and emotional recovery after treatment utilizing appropriate resources as needed.
- Empowers patients to take control of their health care by encouraging appropriate goal-setting and discussions about advance care planning/development of advance directives.
- Builds relationships with other clinicians involved in the patients’ care.
- Promotes patient-centered approach to care.
- Partners with healthcare team to manage transitions of care between hospital, primary and specialty care.
- Facilitates proactive discharge planning or follow-up to promote better outcomes, decreased length of stay and reduced readmission rates.
- Protects patient rights to privacy and safeguard confidentiality when releasing patient information.
- All other duties as assigned.
QUALIFICATIONS
- Minimum 2 years experience in an acute care setting.
- 1-2 years Case Management experience. 1 year of community (home health, rehab, hospice, etc.) experience preferred.
- Knowledge of the interdisciplinary team concept.
- Experience in patient education, planning, and management desired.
- Exceptional communication and customer service skills.
- Reliable transportation, current state driver’s license and automobile insurance.
EDUCATION
- Bachelor’s degree preferred.
- Current and Valid License in the state position is based.
- CPR, BLS/ACLS Certification.
SPECIAL INSTRUCTIONS TO CANDIDATES
San Francisco Ordinance
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- EOE/AA M/F/DV
VITAS® Healthcare is the nation’s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you’ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.
All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard—find your purpose at VITAS today.
Benefits Include:
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program
Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.
Choose a Career with VITAS