Job Description

Paint Department Supervisor | The Norfolk Companies

Lead a department. Turn your paint expertise into a career.

The Paint Department Supervisor plays a key role in delivering an excellent customer experience and driving department success, leading a team, overseeing daily operations, and stepping in on the technical side (color matching, tinting) when it matters most. If you know your way around a paint department and want to lead a team, not just work in one, we'd love to meet you.

Why Join Norfolk?

• Full-time, stable position with real leadership responsibility
• Competitive pay
• Health, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Benjamin Moore product training
• Family-owned company with over 90 years of stability

What you'll get to do:

• Lead, coach, and schedule a team of Paint Sales associates
• Oversee daily department operations, stocking levels, and merchandising
• Handle escalated color-matching, tinting, or product issues
• Assist customers with paint product selection and application questions
• Ensure the department maintains a professional, welcoming, shopper-friendly environment
• Monitor stock levels and coordinate reordering with the department manager
• Represent Norfolk Hardware and Norfolk Kitchen & Bath with a professional image at all times

Requirements

• Minimum 4-5 years' experience in a high-volume hardware retail environment
• At least 3+ years of experience working with paint products, including tinting, mixing, and color matching
• Prior experience leading, training, or supervising other associates
• Self-motivated and available to work weekend hours
• Ability to safely operate a forklift
• Ability to lift 40+ lbs without assistance frequently

Nice-to-Haves:

• Prior experience owning department-level scheduling, inventory, or sales performance
• Familiarity with merchandising strategies to drive product sales
• Experience working cooperatively across multiple departments as a point of escalation

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