Rocky's Ace Hardware

Paint Sales Specialist (Pro Paint Advisor)

Rocky's Ace Hardware  •  New Hampshire (Onsite)  •  4 hours ago
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Job Description

Position Summary: Rocky’s Ace Hardware is seeking a sales-minded, knowledgeable and customer-centric Pro Paint Advisor to support our professional and commercial customers with their paint and coatings needs. This role is ideal for someone with experience in paint products, applications, and color matching, who can provide tailored solutions to contractors, property managers, and local businesses. The Paint Advisor will be responsible for driving paint sales, building relationships with business clients, and ensuring exceptional customer experience.

Key Responsibilities

  • Serve as the primary point of contact for professional paint customers, including contractors, property managers, and business owners.
  • Provide expert advice on paint products, finishes, and applications to meet the specific needs of commercial projects.
  • Assist customers with color matching, product selection, and ordering to ensure high-quality results.
  • Develop and maintain relationships with business accounts, identifying opportunities to increase sales and offer customized solutions.
  • Conduct regular phone Calls to build sales
  • Coordinate with vendors and suppliers to stay up to date on the latest paint products and trends.
  • Process transactions accurately and efficiently, ensuring a seamless purchasing experience.
  • Maintain a well-organized and visually appealing paint department.
  • Support store marketing initiatives by promoting paint sales events and business-focused promotions.
  • Provide training and support to team members on paint-related products, programs and services.

Qualifications & Skills:

  • Previous experience in paint sales, home improvement, or a related industry preferred.
  • Strong knowledge of paint products, coatings, and color matching techniques.
  • Excellent communication and customer service skills.
  • Ability to build and maintain relationships with business clients.
  • Detail-oriented with strong problem-solving abilities.
  • Comfortable using point-of-sale systems and managing orders.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required; additional certifications in paint technology or coatings are a plus.

Benefits

  • Employee discounts on products.
  • Training and professional development opportunities.
  • Health, dental, and retirement benefits for eligible employees.

Join Our Team! If you have a passion for paint and helping businesses find the right solutions, we’d love to hear from you. Apply today and become part of the Rocky’s Ace Hardware team!

#Rockyssince1926

Rocky's Ace Hardware

About Rocky's Ace Hardware

Rocky’s Ace Hardware is a family-owned business that has been supporting local communities for over 95 years.

Rocky’s was founded in 1926 by Rocco (Rocky) J. Falcone. Back then, Rocky’s was a mom-and-pop business and had just one location — in downtown Springfield, Massachusetts, on the corner of Main and Union streets. In 1966, Rocco’s son James began to run the business. During the 1970s and 1980s, James developed the single store operation into a successful seven-store chain.

It was then that Rocky’s started its national affiliation with the Ace Hardware Co-op. The relationship with Ace offered Rocky’s Hardware the buying power of a national chain, national advertising, and the computerization of accounting and inventory procedures, all while still maintaining local, independent ownership and Rocky’s longtime identity as a neighborhood hardware store.

Today, Rocco J. Falcone II, James’ son, is the third generation of his family to serve as president.

Under the Falcone family's leadership, Rocky’s Ace Hardware has continued to evolve, responding to customer demand by expanding its hardware product lines, increasing stock selection and adding a variety of new services.

From one modest store to now 50 convenient locations throughout Massachusetts, Rhode Island, New Hampshire, Connecticut, Maine, Pennsylvania, New Jersey, Ohio and Florida, Rocky′s has become one of the country’s largest Ace dealers, noted for its focus on customer service and quality product selection.

This focus on our customers means that Rocky′s stores have retained their friendly, neighborhood hardware store identity.

We encourage all of our customers to talk with our expert staff, ask questions and browse our huge selection of products. We will make sure that you leave with everything you need to get your project done right the first time.

Industry
Retail & Ecommerce
Company Size
201-500 employees
Headquarters
Springfield, Massachusetts
Year Founded
1926
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