Job Description

Job Number:

35207

Location:

Phoebe Putney Memorial Hospital

Street Address:

417 W 3rd Ave

City, State:

Albany, Georgia

Zip Code:

31701

Department:

PPMH PAIN MANAGEMENT

Shift:

Days

Job Type:

Full time

Posted Date:

2026-10-05

Job Description Summary:

Performs efficient comprehensive Clerical and Business office functions for the Pain Management Center. Including but not limited to:

Intra-department medical record management, data and charge entry, review and reconciliation. Patient schedule maintenance with

coordination of incoming and outgoing referrals. Act as concierge and primary contact for the department to all customers via

personal, telephone, mail and electronic communication

Description:

Pain Management Rep I

GENERAL REQUIREMENTS

Adheres to the hospital and departmental attendance and punctuality guidelines

Performs all job responsibilities in alignment with the core values, mission and vision of the organization

Performs other duties as required and completes all job functions as per departmental policies and procedures

Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)

Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.

Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For nonclinical

areas, has attended training and demonstrates usage of age- specific customer service skills.

Wears protective clothing and equipment as appropriate.

WORKING CONDITIONS

General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.

May be exposed to high noise levels and bright lights.

May be exposed to limited hazardous substances or body fluids, or infectious organisms.

May be required to change from one task to another of different nature without loss of efficiency or composure.

Periods of high stress and fluctuating workloads may occur.

May be scheduled as needed including overtime

OSHA CATEGORY

OSHA Category II - Employees will occasionally be exposed to hazards such as blood, body fluids, or tissues.

EDUCATION REQUIREMENTS

High School Diploma or GED (Required)

EXPERIENCE REQUIREMENTS

1 - 2 years Clerical work experience. Proficient computer, phone and office equipment utilization. (Required)

CERTIFICATIONS AND LICENSURES

Required Certifications/Licensures: CPR (obtain within 6 months if individual does not have upon hire)

GENERAL SKILLS

Organizational Skills

Communication Skills

Interpersonal Skills

Customer Relations

Grammar, Spelling

Read , Comprehend Written Instructions

Follow Verbal Instructions

Basic Computer Skills

General Clerical Skills

PHYSICAL REQUIREMENTS

Have near normal hearing - Hear alarms, telephone, tape recorder, normal speaking voice

Have near normal vision - Clarity of vision (both near and far), ability to distinguish colors

Have good - manual dexterity and eye-hand-foot coordination

Ability to perform - repetitive tasks, motion

PHYSICAL DEMANDS

Standing - Occasionally within shift (1-33%)

Walking - Occasionally within shift (1-33%)

Sitting - Continuously within shift (67-100%)

Climbing - Occasionally within shift (1-33%)

Bending/Stooping - Occasionally within shift (1-33%)

Twist at waist - Occasionally within shift (1-33%)

Pushing/Pulling - Occasionally within shift (1-33%)

Lift/carry up to 20 lbs - Occasionally within shift (1-33%)

Lift/carry > 20 lbs with assistance - Occasionally within shift (1-33%)

Reaching above shoulder - Occasionally within shift (1-33%)