Job Description

Job ID: 297975

Location: ON-Hillcrest (0856)

Address: 9350 Yonge St Suite B021, Richmond Hill, ON L4C 5G2, Canada (CA)

Hourly/Salaried: Hourly (Non-Exempt)

Full Time/Part Time Part Time

Position Type: Regular

The Paid Service Beauty Advisor is a certified beauty services expert who delivers personalized, paid beauty services within the Beauty Studio while creating an inclusive, elevated client experience. This role combines artistry, product knowledge, service execution, compliance standards, and strong selling behaviours to drive results.

Duties & Responsibilities

• Deliver Exceptional Beauty Services & Client Experiences Provide personalized make-up applications, consultations, and recommendations that inspire client confidence, and repeat visits.
• Drive Service, Sales & Business Results Leverage service appointments to identify client needs, recommend products and routines, convert services into product sales, and contribute to store sales and goals.
• Build and Grow Client Relationships Develop meaningful relationships with clients through rebooking and loyalty-building activities that drive retention and repeat business.
• Champion Service Bookings & Awareness Proactively promote Beauty Services, secure bookings and rebookings, and educate clients on available services, events, and experiences to maximize studio utilization.
• Maintain Operational Excellence & Compliance Adhere to beauty service protocols, hygiene and sanitation standards, appointment processes, and service administration requirements.
• Continuous Learning & Brand Expertise Stay current on beauty trends, products, techniques, and service offerings through ongoing training and development.

Availability Requirements

• Part Time
• Available to work 15-29 hours/week
• Must have four days of availability
• Must be available on three high-demand service days (including holidays). Two of those days must include availability to close with preference for Saturday and/or Sunday closing availability (Thursday-Sunday).
• Peak Seasonal Periods (Wedding/Holiday). Must be available for three high demand service days. All days must include availability to close. Days available must include Saturday and Sunday (Thursday-Sunday).
• June Guidelines to support Prom. Must be available Monday-Wednesday. Two of those days must include availability until close.

Qualifications

Experience - 1-3 Years

• Experience in retail sales, beauty services, makeup artistry, skincare, salon, spa, or client-facing service.
• Strong makeup application, skincare consultation, product demonstration, and selling skills.
• Formal beauty, makeup artistry, esthetics, salon, spa, or freelance service experience preferred.
• Active cosmetology, makeup artist, or esthetics license preferred where provincially applicable.

Education

• High School Diploma or equivalent.
• Preferred formal education in Esthetics, Makeup Artistry, or Cosmetology

Certification & Licenses

• Completion of Sephora Beauty Services certification requirements.
• Makeup Artistry, Esthetics, or Cosmetology certification strongly preferred.
• Provincial licensing requirements must be maintained where applicable.

Competencies & Skills

• Client-first mindset
• Makeup artistry and skincare knowledge
• Beauty service execution
• Product consultation and demonstration
• Proven ability to sell and drive service product conversion
• Hygiene and compliance discipline
• Communication and confidence
• Time management
• Rebooking and client relationship building
• Openness to coaching and feedback
• Team collaboration