Job Description

Our client, a digital growth agency with one goal in mind: driving exceptional is looking for an Account Director who is ready to take the helm and guide a portfolio of clients toward unprecedented success.

What you'll do:

• Leadership
• Lead the strategy for your accounts ensuring we hit our clients targets & exceed
• expectations.
• Drive team excellence, fostering an environment that sets the bar higher.
• Motivate your team to craft ground breaking work in all delivery aspects.
• Account Operations
• Manage all day-to-day requirements of your accounts.
• Create & improve ways of working with your clients & your team.
• Create & manage key projects & timelines ensuring smooth on time deliveries.

Client Services

• Take charge of client relationships & be the daily point of contact.
• Develop insightful account plans, driving communications and results.
• Keep clients informed about our initiatives and industry shifts.
• Manage priorities for yourself & your team.
• Reporting
• Track & manage the performance of all of your clients & keep them updated on their
• campaign performance.
• Be able to breakdown complex data into simple human terms for our clients to
• understand.
• Send Weekly Update videos to our clients (our preferred method of communication!)

Who they are seeking:

• You have 4+ years in a Client Services role within an agency.
• You possess a robust grasp of social-first strategies including planning, creative, and data
• insights.
• You understand the essentials of effective project management.
• You have a track record for maintaining, cultivating, and scaling client accounts.
• You're dedicated to elevating the client journey and nurturing long-term relationships.

Key Outcomes

• Successfully manage a growing portfolio of 8+ clients.
• Campaign Performance: On average, hit 80% of your clients target every single week.
• Team Development: Build and lead a high-performing team within the first six months.
• Innovation and Integration: Introduce at least three innovative strategies or tools
• annually, derived from external best practices.

Reasons why they are an amazing place to work...

1. We work 3-days in the office, 2 days at home.

2. Proper quarterly social events (we dont just go to the pub...)

3. Office Dog! *woof*

4. Annual Misogi (Give it a Google! This year were doing the 3-peaks challenge)

5. Were a young, creative bunch of 11 all on a big mission of becoming the No.1 Digital Growth

Agency, globally.

6. And all the usual stuff like 28 days holiday (not including bank holidays), pensions etc.

PLUS: We actually help people to grow their businesses, realise their dreams, provide the life

they deserve for their families and staff - and that feels soooooo good!