Pan American Health Organization

PAHO Consultant - Information Technology Services

Pan American Health Organization  •  United States (Onsite)  •  6 days ago
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Job Description

OBJECTIVE OF THE OFFICE/DEPARTMENT

This is a requisition for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

Contractual Agreement:

Non-Staff - International PAHO Consultant

Job Posting:

March 24, 2026

Closing Date:

April 3, 2026, 11:59 PM Eastern Time

Primary Location:

Off Site

Organization:

ITS Information Technology Services

Schedule:

Full time

PURPOSE OF CONSULTANCY

The Organization utilizes Workday as its enterprise ERP platform supporting Human Capital Management (HCM), Financial Management, and enterprise operations. Given the sensitivity of personnel and financial data, effective governance of security configuration and enterprise reporting is critical to safeguarding organizational assets, ensuring regulatory compliance, and maintaining audit readiness.

This function supports oversight of Workday security architecture and reporting integrity to mitigate operational, compliance, and segregation-of-duties (SoD) risks while enabling secure, data-driven decision-making.

Purpose of the Assignment
The Workday Security & Reporting Configuration and Administration function ensures:
• Implementation and maintenance of least-privilege access controls
• Ongoing SoD monitoring and mitigation
• Secure and compliant enterprise reporting
• Alignment with internal governance frameworks and audit standards

The role serves as a control point between business operations and IT governance, ensuring Workday remains secure, compliant, and operationally reliable.

OF DUTIES:

Scope of Work

A. Workday Security Administration

  • Review and recommend security configuration changes
  • Configure and maintain security domains, business process security policies, and role-based security groups
  • Administer user-based and role-based access assignments
  • PMIS delegations support and BPs reassignments when necessary
  • Monitor and manage Segregation of Duties (SoD) risks
  • Support periodic access reviews and recertification cycles
  • Maintain security documentation and configuration standards
  • Provide Workday Administration support as needed. Use in-tenant monitoring and performance tools to identify performance issues and maintain system health.

B. Enterprise Reporting

  • Develop and maintain Advanced, Matrix, and Dashboard reports
  • Configure report-level security to ensure appropriate data visibility
  • Translate business requirements into scalable reporting solutions
  • Support scheduled reporting, data validation, and troubleshooting
  • Ensure reporting outputs align with audit and compliance standards

C. Governance, Compliance, and Sustainment

  • Support internal and external audit activities
  • Participate in Workday release impact analysis and testing
  • Respond to security and reporting service requests
  • Maintain up-to-date SOPs and configuration documentation
  • Ensure tenant configurations remain aligned with evolving governance policies

4. Key Deliverables

  • Secure and optimized security role configuration
  • Documented and monitored SoD controls
  • Reliable, business-aligned enterprise reports
  • Completed quarterly access reviews and recertifications
  • Audit-ready documentation and timely audit support

Qualifications

Education

University degree in Computer Science, Information Technology, Network Management or a related field from an accredited academic institution with a minimum of 7 years of relevant professional experience in information systems.

Experience

  • 4–7 years of hands-on Workday Security configuration experience
  • Demonstrated expertise in Workday reporting (Advanced, Matrix, Dashboard)
  • Strong understanding of governance, risk, and compliance principles
  • Experience supporting internal and external audit processes
  • Strong analytical, documentation, and stakeholder communication skills

Language Skills

Fluency in English, working knowledge in Spanish desirable.

Salary: Band B of International PAHO Consultant (IPC-Band B)(range $5,160 - $$6,280)

Duty Station: Washington D.C. (Off-site, remote)

Position Type: International PAHO Consultant Band B

Duration: Until 30 September 2026, with the possibility of extension based on performance and the availability of funds.

ADDITIONAL INFORMATION

  • This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
  • Successful candidates will be placed on the roster and subsequently may be selected for consultancy assignments falling in this area of work or for similar requirements/tasks/deliverables. Inclusion in the Roster does not guarantee selection for a consultant contract. There is no commitment on either side.
  • Only candidates under serious consideration will be contacted.
  • All applicants are required to complete an on-line profile to be considered for this consultancy. For assessment of your application, please ensure that your profile in the PAHO Career page is updated; all experience records are entered with elaboration on tasks performed at the time. Kindly note that CV/PHFs inserted via LinkedIn are no accessible.
  • A written test may be used as a form of screening.
  • If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. PAHO/WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/ PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org/search/default.asp and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process. Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to PAHO/WHO Regulations, and e-Manual.
  • For information on PAHO please visit: http://www.paho.org
  • PAHO/WHO is committed to providing a respectful and supportive workplace for all personnel
  • PAHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.
  • PAHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct.
  • PAHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoings will be terminated and may also face criminal prosecution.
  • PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between PAHO and the Consultant.
  • PAHO/WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by PAHO/WHO.
Pan American Health Organization

About Pan American Health Organization

The Pan American Health Organization (PAHO), founded in 1902, is the world’s oldest international public health agency. It provides technical cooperation and mobilizes partnerships to improve health and quality of life in the countries of the Americas. PAHO is the specialized health agency of the Inter-American System and serves as the Regional Office for the Americas of the World Health Organization (WHO). Together with WHO, PAHO is a member of the United Nations system.

La Organización Panamericana de la Salud (OPS), fundada en 1902, es la agencia de salud pública internacional más antigua del mundo. Brinda cooperación técnica y moviliza asociaciones para mejorar la salud y la calidad de vida en los países de las Américas. La OPS es el organismo especializado en salud del Sistema Interamericano y actúa como Oficina Regional para las Américas de la Organización Mundial de la Salud (OMS). Junto con la OMS, la OPS es miembro del sistema de las Naciones Unidas.

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Washington, D.C.
Year Founded
1902
Website
paho.org
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