Job Description

Reid Stockfeeds (Reid’s) is a proud family-owned business, acting as a vital cog in the food chain for livestock farmers around Victoria, South Australia and New South Wales. Reid’s is a trusted brand with a strong reputation for quality service in the sector.

About the Role

Join Reid Stockfeeds as a Packaged Coordinator and play a key role in coordinating and managing various sales and administrative tasks to support the Packaged Product Manager.

This hands-on, fast-paced role will see you work side-by-side with the Packaged Product Manager, taking the lead on key sales and admin coordination tasks that keep product moving and customers smiling. From order entry to transport bookings and customer calls, you’ll be the admin engine room behind one of the most critical parts of our business.

Key Responsibilities

• Manage packaged product orders across multiple sites
• Coordinate transport logistics and communicate with carriers
• Be the go-to contact for stores and suppliers
• Keep customer records up to date and respond to inbound queries
• Support pricing, invoicing, and monthly reporting activities
• Assist with events, promotions, newsletters, and sales programs
• Keep things humming with top-notch organisational skills and attention to detail

What You Will Bring

• Exceptional relationship building skills
• Proven experience in sales coordination or administrative roles
• Familiarity with CRM software and databases
• Strong customer service skills
• Strong written and verbal communication skills
• Strong time management skills
• Team player
• Strong organisational skills
• Attention to detail
• Ability to multitask and prioritise tasks effectively
• Proficient in Microsoft Office Suite (Word, Excel)
• Knowledge of sales processes and procedures
• Driver’s licence and ability to travel between stores as required

Your First 30, 60 & 90 Days

• First 30 days:
• Complete onboarding and training.
• Build relationships with key stakeholders and team members.
• Gain an understanding of company processes, systems, and objectives.
• Become familiar with role responsibilities and performance expectations.
• By 60 Days:
• Begin taking ownership of core responsibilities.
• Apply training to deliver measurable outcomes.
• Identify opportunities for process improvements and efficiencies.
• Collaborate effectively with colleagues on key projects and initiatives.
• By 90 Days:
• Demonstrate proficiency and confidence in the role.
• Achieve agreed performance goals and key deliverables.
• Drive initiatives independently and contribute strategic ideas.
• Establish a clear development plan for ongoing success and growth.

Ready to Make an Impact?

If you have experience in admin, sales support, or coordination and want to join a family-owned Australian business helping animals thrive, we'd love to hear from you. Apply today.