Job Description

Job Location: Family Medicine Associates - St. Joseph, MO 64506
Job Shift: DayNorthwest Health Services is seeking an entry level Patient Access Assistant to join our team of professionals, who is passionate about starting their career in the medical field by providing exceptional care to our patients.
At Northwest Health Services we care about the people in our communities.  Northwest Health Services was founded to provide high-quality medical, dental, and behavioral healthcare to meet the needs of our community members who seek care, no matter what.
Employees of Northwest Health Services strive daily to improve and strengthen the lives of our community members by leveraging a patient-centered approach, through cross-functional teamwork and collaboration in the pursuit of excellence.
As a patient access assistant at Northwest Health Services, you will be responsible for assisting Northwest Health Services patients by:
- Greeting and providing excellent customer service and compassion to our medical clinic patients.
- Collect co-pays and payments at the time of service.
- Make reminder phone calls to confirm for the following days scheduled visit and follow-up calls for “no shows”.
- Assist patients with billing questions, assist with sliding fee questions, and establish payment arrangements with patients if deemed necessary.
- Ensure all patient information is current and up to date at each visit.  This is to include all insurance, Medicare or Medicaid cards being scanned, patient information sheet has been updated annually and scanned, and all information in the chart matches the information in the computer per policy and procedure.
Benefits
- Competitive salary
- Monday – Friday with no weekends to support work/life balance
- 4 ½ weeks of annual vacation that starts accruing on day one
- Paid company holidays
- Medical, dental, vision, life insurance, 401k and more
- Tuition reimbursement
- An opportunity to advance in your dental career
Equal Employment Opportunity
Northwest Health Services is an equal opportunity employer.  Equal Opportunity is provided to all applicants for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state and federal laws.

Qualifications
- A valid driver’s license, and proof of active insurance.
- High school diploma or equivalent.