Job Description

Location: Hybrid - 3 days per week at DCE (Dnata City East) occasionally VHQ

Hours: 37.5 hours per week, Monday to Friday

Contract: Permanent

Salary: Competitive

Closing date: 25th September 2026

In a nutshell

At Virgin Atlantic, we believe everyone can take on the world. As we continue our journey to become the most loved travel company, we’re looking for an organised, proactive and trusted Personal Assistant to support senior leaders across our Cargo Business and Airline Pricing & Revenue Management teams.

Working at the heart of Virgin Atlantic Cargo, you’ll provide high-quality executive support to the Managing Director, Cargo and VP Airline Pricing & Revenue Management. You’ll manage complex diaries, coordinate meetings across time zones, organise travel and events, and ensure both leaders are fully prepared to focus on their priorities.

You’ll also play an important role in supporting Cargo leadership routines, talent management, financial administration, office coordination and wider business processes. This is a varied role requiring sound judgement, discretion and the confidence to work with colleagues, customers, partners and senior stakeholders across Virgin Atlantic and beyond.

The role

• You’ll manage diaries and priorities, anticipating conflicts and ensuring sufficient time is set aside for preparation, travel and follow-up. You’ll coordinate meetings, agendas, technology, attendees and briefing materials, as well as attend selected leadership meetings to capture decisions and actions.
• You’ll organise complex UK and international travel, conferences, customer events and external engagements. This may occasionally involve international travel or flexibility outside normal working hours, although this will be infrequent.
• You’ll provide day-to-day executive office support, including inbox management, correspondence, presentations, confidential documentation, data maintenance, onboarding administration and facilities coordination. You’ll also support talent and succession planning activity, process expenses and purchase orders, coordinate invoice approvals and complete reconciliation checks with Finance and Procurement.
• Working as part of our wider PA and EA community, you’ll share knowledge, provide cover when needed and build effective relationships across Cargo and the wider airline.

About you

• You’ll have strong experience in a PA, EA or senior administration role supporting a senior business leader. Experience supporting an executive or leadership team would be advantageous.
• You’ll be proactive, highly organised and comfortable managing a demanding workload with limited supervision. You’ll be able to prioritise effectively, adapt quickly to changing requirements and use sound judgement when resolving or escalating issues.
• Accuracy, attention to detail and follow-through will be essential, particularly when handling meeting materials, financial information and sensitive people-related discussions. You’ll also need excellent written and verbal communication skills, strong Microsoft 365 experience and the confidence to work professionally with stakeholders at all levels.
• Experience coordinating complex travel, meetings and events is important. Experience with expenses, purchase orders, invoices and reconciliation checks would be desirable, as would familiarity with enterprise systems such as Fusion. An interest in aviation, cargo or logistics would be welcomed.

Be yourself – Our differences make us stronger

Virgin Atlantic are committed equal opportunities employers and positively encourage applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Diversity brings strength which is why we strive to provide an inclusive environment where individuality is celebrated, and we can ignite the potential of our forward-thinking mix of people.

Please be aware as part of our recruitment process we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role you have applied for. These may include application questions, video interviews or online testing. Please feel free to contact us at recruitment@fly.virgin.com if there are any reasonable adjustments to our process that you would like us to consider, for example use of hearing loops, sign language interpreter etc. Please don’t hesitate to reach out if there are any issues preventing you from being at your best during your application or assessment process. Any issues raised after your assessment is completed or once a decision has been made will be too late for us to consider within our process.